Be suspicious of unsolicited phone calls, visits, or email messages from individuals asking about employees or other internal information. Do not provide personal information or information about your organization, including its structure or networks, unless you are certain of a person's authority to have the information. Don't send sensitive information over the Internet before checking a website's security. Pay attention to the URL of a website. Malicious websites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., .com vs. .net). If you are unsure whether an email request is legitimate, try to verify it by contacting the company directly Install and maintain anti-virus software, firewalls, and email filters to reduce some of this traffic. If you believe your financial accounts may be compromised, contact your financial institution immediately and close any accounts that may have been compromised. Immediately change any passwords you might have revealed. If you used the same password for multiple resources. Watch and be alert for other signs of identity theft, counterfeit and substandard spurious products. Look for great product photos while buying online, since you are giving up the tactile ability to pick up and hold a product and inspect it, It's important to show products in multiple angles. Also make sure the photo is big enough to zoom in on, especially with a Smartphone. Customers shopping online should know that they're not going to be left holding the purchased item if they need help. The easiest way is to check if there is a phone number on your website in the header or footer. Also, make sure that there is an easy-to-find email address for customer service -and that someone is checking and responding to email regularly.
Awareness material on Internet Safety for Digital Transaction by Consumer is available at http://consumerhelpline.gov.in/ncd2016/microsite/