INGRAM | Integrated Grievance Redressal Mechanism

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Government of India
Department of Consumer Affairs
Ministry of Consumer Affairs, Food & Public Distribution
National Consumer Helpline (NCH)

TOLL FREE

1800114000 OR 14404

All Days Except National Holidays(09:30 AM To 05:30 PM)

Consumer Support Portal (Version 2.3)

National Consumer Helpline
Toll Free : 1800-11-400 or Short Code- 14404
Landline : 011-23708395, 011-23708398

Convergence Company Registration Form

If you are Facing any error while submitting the Online Company Registration form, you can download the offline registration form through this link : click here .

Company Login User Name(As Desired) *

Registered Company Name *

Is the company registered with the Registrar of Companies of the Ministry of Corporate Affairs ? If so, please mention the CIN *

Company Profile - A short write up (Mentioning Brand name and Website if any) *

Industry *

Name of CEO /MD *

Address - Head Office *

Mobile / Landline *

E-mail *

City *

State *

Pincode *

Head of Customer Service

Name *

Designation *

Mobile No. *

Landline *

E-Mail (Company Domain) *

SPOC (Specific point of contact)

Name *

Designation *

Mobile No. *

Landline *

E-Mail ID (Alert will go to this Email id) *

Customer Care Contact Number *

Email ID *

Download Authorization Letter Click Here

Download Company Undertaking Letter Click Here

Uploading Authorization Letter*

Uploading Company Undertaking Letter*

For Terms of Service click: Click Here

For Privacy Policy click: Click Here

For Disclaimer click: Click Here

We have read and understood the Terms of Service, Privay policy and the Disclaimer as available on the website.
We accept and agree to abide by the same

Name and Designation of Authorised Signatory *

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NCH Success Stories

#2360347 - When NCH spoke to the consumer, he confirmed that the issue had been resolved, and he had got the refund.

#2463090 - When NCH spoke to the consumer, he confirmed that after lodging the grievance on portal he received ₹ 4100/- refund from the company, hence issue resolved.

#2419421 - Excellent! Very much delighted and obliged with the help of National Consumer Helpline. Thanks for all your support to get this done

#2455831 - Excellent! The bank refunded my amount. Very good follow up by NCH. Appreciate it very much.

#2155826 - I got the refund of my money. Thanks to NCH. I request NCH to take severe action against the company, since I'm not the only person who got cheated, there are lot more people affected. It's a big harassment by the company to the consumers. Without NCH I would have never got my money back, so I thank you once again.

#2133020 - Excellent. Wonderful platform for redressal.

#2198031 - Issue resolved. Thanks.

#2219099 - Pending amount is credited and complaint has been resolved. Thanks a lot for your support.

#2148831 - Received soft copy of my policy.

#2167553 - I have received the refund, thank you.

#2091345 - Thanks consumer affairs for responding and resolving this issue.

#2086799 - After registering the complaint in consumer helpline, within 6 hours my problem is resolved. I convey my thanks for resolving this issue and also, I request you to please close this registered complaint. Thank you very much.

#2075121 - Problem Solved

#2043286 - Got the refund back from the company. Thank you for the

#2041469 - NCH out called the consumer and he confirmed that his issue has been resolved as the company has replaced the product.

#2047569 - Jeweler refunded the excess amount that he charged unfairly. I want to close the case/complaint.

#2026025 - Very happy with the prompt service. Very useful and effective. Awesome!!!!

#2009850 - Company has done refund. I have received refund

#1999752 - The Airlines has refunded my amount and soon the travel agency will transfer it to my account.

#2040841 - Very Good! My problem was completely neglected by the company......a great thanks to NCH. Further I request NCH that, this type of negligence by companies should be dealt with strictly.... companies should be awarded financial penalty, if problem is being solved through NCH.

#2041068 - Thanks a lot, to working team INGRAM.

#2001691 - Received satisfactory resolution. Thank you, consumer helpline. Without your intervention, this wouldn’t have been possible.

#1995969 - Excellent.!

#1991420 - Excellent. Thanks for help in this situation. Excellent job.

#2009599 - Very Good! Good Service.

#1995852 - Satisfied with Consumer helpline.

#2010339 - I am happy that this site made by govt. The company refunded my money.

#2001926 - Problem resolved by company. Policy is renewed by same company.

#1970248 - Excellent

#1998935 - The company finally processed the refund after a delay of more than 30 days. But thanks to this grievance process of consumer affairs by government of India, they were forced to take action again to close this.

#1996527 - I have received my complete refund of the product which I have purchased.

#1993104 - Thanks for your prompt action. Through I didn't receive the products, got my refund. Thanks

#1979317 - Excellent. My amount is credited to my account.

#1987489 - Refund Received.

#2001714 - refund successfully credited...THANKS

#1986074 - Excellent! Great job. Thanks

#1954557 - Good. Thank you very much. Keep up the good work.

#1952789 - Excellent. Thanks a lot, to Consumer Grievance Team of India. You proved we have good governance in our country.

#1970978 - Very Good. Really good service and satisfied with

#1943275 - Excellent. My issue was resolved

#1988482 - Excellent! Thank u so much

#1973061 - Received amount, Thanks a lot.

#1927213 - The support that consumer helpline provided was excellent and these people understand the feelings of a consumer when they get cheated due to online frauds that most of the sellers do this time. I got my money back and wish consumer executives all the best for future endeavors.

#1936414 - Thanks for your support.

#1946201 - Thank you a lot. Resolve just for you.

#1966950 - Thanks for the wonderful help.

#1954466 - Excellent! Great initiative by Indian Govt. for customers.

#1946642 - Excellent! Thank you very much. Your service is very good.

#1936154 - Excellent. No suggestions.

#1945994 - Excellent. No Suggestion!!!! One of the best Services provided by the Government. Hats off!!!

#1981675 - Excellent! Thank you very much for your kind

#1981949 - Issue solved

#1961411 - Amount Credited into wallet.

#1976197 - Excellent! Good.

#1767370 - Excellent, we received the replacement. We are grateful to NCH for their timely intervention. But for you, they would not have responded. Our sincere thanks to NCH for restoring the consumer rights. Thanks a million to NCH team for quick resolution.

#1892415 - As a satisfied person I would like to suggest to create awareness regarding NCH so that it will help people to know their consumer rights.

#1849189 - Thanks so much the issue stands closed post

#1931638 - Thank to Consumers Rights team by whom my

#1832763 - Excellent! Very Excellent

#1842041 - Excellent! Very Helpful

#1892149 - I withdraw all amount from wallet. Thank you, all team

#1901243 - I am very happy; my issue is fixed after a long time

#1836984 - When NCH spoke to the consumer, he confirmed that he had

#1886559 - Excellent, the issue was resolved. Thank you.

#1930344 - Thanks a lot for your cooperation. Courier was

#1876334 - Thank you Consumer Grievance team. Merchant

#1835902 - The amount was credited! Excellent. Thanks for the support.

#1873329 - Excellent. Thank you for excellent support.

#1828526 - I got my refund. Thanks.

#1792607 - I was facing network issues from long time.

#1772295 - Excellent, really this platform is very good...

#1882231 - When NCH spoke to the consumer, he confirmed that the company

#1865022 - Thanks for your support. We received refund today. Consumer Feedback on INGRAM: Excellent. Got excellent help.

#1774879 - Excellent, very prompt and helpful service by government much needed in today's time.

#1773033 - Excellent. Through this portal government is doing a great job, just wishing that the general publics are made aware of such service which will be of great help to the public. Keep it up!

#1770287 - Very Good. I appreciate the fact that the grievance was followed up and timely update was provided. Given the number of Indian citizens and numerous complaints filed on daily basis, this initiative is worthy of praise. Thank you.

Consumer Awarenesss

Toll Free : 1800114000 or 14404

Dept / Ministries In INGRAM

List of Dept / Mninistries

Directors (Nodal Officers) of Public Grievances in GoI

List of Nodal Public Grievance Officers

Goods and Services Tax(GST) Related Information

GST Related Info

The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

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