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Consumer Support Portal (Version 3.0)

Automobiles - Cars, Motorbikes and Tractors used by a Consumer

One can book the car of their choice through online mode or he/she can walk-in        directly to the nearest car company’s showroom. 
This is the amount you will have to pay to buy the car. This cost consists of the car's  price, along with the price of any accessories you have opted for, registration, insurance,  extended warranty (if opted for) and handling charges. It may also involve other taxes  and charges for an essential kit that dealerships offer with every new car. 
Almost every manufacturer covers the mechanical and electrical components in the warranty. But do check whether accessories that are installed by the dealer are covered under warranty too. Also, do ask about the intervals at which the car needs to be serviced and for a rough estimate of the cost of each service. This will help you understand whether the vehicle is maintenance-heavy or not. 

When you buy a car, you will have to drive it on a temporary registration number called a Temporary Coupon or TC for some time. The TC is valid for a month from the date of delivery of your vehicle. If you do not get your car's RC within that period, it may be impounded by the traffic police officials.

No. Car dealerships have a tie-up with an insurance company for which they charge you extra. However, this does not mean you cannot buy insurance for your car from the market.

Sometimes, dealerships do sell demo cars. These cars, usually kept in good condition, may suffer from issues ranging from exterior damage to mechanical issues. Do a thorough check of the car for any issues and take it for a short spin too before buying.