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Consumer Support Portal (Version 3.0)

As part of this scheme, any merchant who is using BHIM or BHIM UPI App(s) of the bank to receive money or send collect request will receive cashback based on eligibility criteria. As part of this scheme, merchant can receive cashback as:

·         BHIM APP User: User who has declared himself/herself as ‘I am a Merchant’ on the BHIM App.

·         BHIM UPI User of Bank App(s): Any merchant on-boarded on BHIM UPI by the banks either on their own or through 3rd party and are receiving credit transactions from BHIM/BHIM UPI App as per the scheme criteria

 For the purpose of the Merchant Cash back Scheme, a merchant would be defined as:

o   Any entity which is engaged in trading of goods and services and is receiving payment or sending collect request through BHIM App or BHIM UPI App(s) of the Banks.

o   Merchant using BHIM App, the merchant has to declare himself/herself as “I Am a Merchant” and have MCC “0000”

o   Merchant who has been acquired by the bank or any third party (on behalf of the Bank) on BHIM UPI App(s) of the bank with defined MCC code other than “0000”

o   All 3rd party Apps as well as large organized UPI merchants are eligible under the scheme 

BHIM App Merchant should have received a minimum of 10 successful credit transactions on BHIM App in a calendar month from BHIM/BHIM UPI valid users

 

BHIM UPI Merchant of Bank should have received a minimum of 5 successful credit transactions on BHIM UPI App of Bank in a calendar month from BHIM/BHIM UPI valid users

In a calendar month, for every credit transaction from 10th successful transaction on BHIM App (only minimum transaction value of equal to or more than 25 per transaction will be considered as eligible transaction for the scheme), the merchant will receive cashback of 10% of transaction value with upper cap of 50 per transaction,

Following transactions are considered:

ü  Received credit or

ü  Sent collect request to/from valid UPI ID or

ü  Received credit by scanning QR code

 

Maximum Cashback that can be received by a merchant is 1000 per calendar month.

 

o   Examples:

§  if you receive 100 successful credit transaction of value = 50 per transaction,  Eligible cashback = 500 ( 5 (10% of transaction value  50) x 100 credit transactions)

§  if you receive 15 successful credit transaction of value = 600 per transaction,  Eligible cashback to be received = 750 ( 50 (10% of transaction value with cap of 50 per transaction) x 15 credit transactions)

In a calendar month, for every credit transaction from 5th successful transaction on BHIM UPI App(s) of the bank (only minimum transaction value of equal to or more than 25 per transaction will be considered as eligible transaction for the scheme), the merchant will receive cashback of 10% of transaction value with upper cap of 50 per transaction,

 

Following transactions are considered:

ü  Received credit or

ü  Sent collect request to/from valid UPI ID or

ü  Received credit by scanning QR code

 

Maximum Cashback that can be received by a merchant is 1000 per calendar month.

 

o   Examples:

§  if you receive 100 successful credit transaction of value = 50 per transaction, Eligible cashback is 500 ( 5 (10% of transaction value   50) x 100 credit transactions)

§  if you receive 9 successful credit transaction of value = 600 per transaction, Eligible cashback to be received is 450 ( 50 (10% of transaction value with cap of 50 per transaction) x 9 credit transactions)