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Government of India
Department of Consumer Affairs
Ministry of Consumer Affairs, Food & Public Distribution
National Consumer Helpline (NCH)

TOLL FREE
1800114000 OR 14404

All Days Except National Holidays(09:30 AM To 05:30 PM)


Consumer Support Portal (Version 2.2)
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Department of Consumer Affairs
1 National Consumer Disputes Redressal Commission (NCDRC)
2 CONFONET
3 Bureau of Indian Standard (BIS)
4 National Test House (NTH)
5 National Consumer Disputes Redressal Commission (NCDRC)
7 State Consumer Helpline Knowledge Resource Management Portal (SCHKRMP)
8 Centralized Public Grievance Redress And Monitoring System (CPGRAMS)
CENTERS OF EXCELLENCE
9Centre for consumer studies (IIPA)
10 NALSAR University of Law, Hyderabad
11 National Law University, Delhi
12 National Law Institute University, Bhopal
13 National Law School of India University, Bangalore (NLSIU)
SECTOR REGULATORS
14 Food Safety and Standards Authority of India (FSSAI)
15 Reserve Bank of India(RBI)
16 Telecom Regulatory Authority of India (TRAI)
17 Forward Markets Commission (FMC)
18 Securities and Exchange Board of India (SEBI)
19 Competition Commission of India (CCI)
20 National Pharmaceutical Pricing Authority (NPPA)
21 Directorate General of Civil Aviation (DGCA
22 Insurance Regulatory and Development Authority of India (IRDA)
23 Delhi Electricity Regulatory Commission (DERC)
24 Central Electricity Regulatory Commission (CERC)
25 Pension Fund Regulatory and Development Authority (PFRDA)
SECTOR REGULATORS
26 Delhi Dispute Resolution Society (DDRS) http://delhi.gov.in/
27 Consumer Affairs Department (West Bengal)
28 Co-operation, Food and Consumer Protection Department (Tamil Nadu)
29 Kerala State Consumer Affairs Department
30 Food, Civil Supplies and Consumer Protection Department, Maharashtra
31 Food, Civil Supplies and Consumer Affairs Department, Gujarat
32 Food and supplies Department, Delhi
VOLUNTARY CONSUMER ORGANISATIONS
33 Consumer Unity & Trust Society (CUTS International)
34 Consumer Conexion
35 consumer association of India (CAI)
36 CONCERT, Tamil Nadu
37 CONSUMER VOICE, Delhi
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Directors (Nodal Officers) of Public Grievances in GoI
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The Consumer Protection Act

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

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