VLE Bazaar Private Limited (VLE Bazaar), Grievances
Showing report from 01 Jan 2025 to 06 Oct 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Paid Amount not Refunded | 882 | 655 | 227 |
| 2 | Non-Delivery of Product | 637 | 522 | 115 |
| 3 | Delay in Delivery of Product | 446 | 380 | 66 |
| 4 | Delivery of Wrong Product | 277 | 189 | 88 |
| 5 | Replacement / Refund not provided - As per policy | 184 | 133 | 51 |
| 6 | Delivery of Defective / Damaged Product | 175 | 122 | 53 |
| 7 | Non-Delivery of Product | 79 | 68 | 11 |
| 8 | Deficiency in Services (Customer Service Issue) | 49 | 43 | 6 |
| 9 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 33 | 29 | 4 |
| 10 | Sector Enquiry | 28 | 27 | 1 |
| 11 | Amount Debited but Not Credited to Beneficiary | 26 | 22 | 4 |
| 12 | Product / Product Accessories Missing | 25 | 18 | 7 |
| 13 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 24 | 17 | 7 |
| 14 | Others | 12 | 8 | 4 |
| 15 | Replacement / Refund not provided - As per policy | 10 | 10 | 0 |
| 16 | Bill/Invoice Copy Not Provided | 9 | 7 | 2 |
| 17 | Account Blocked/Service Barred | 7 | 4 | 3 |
| 18 | Wrong information or specification mentioned on Website | 6 | 6 | 0 |
| 19 | Fake Review on company Website Related product/services | 5 | 4 | 1 |
| 20 | Non Delivery of Product | 4 | 4 | 0 |
| 21 | Deficiency in Services (Customer Service Issue) | 3 | 3 | 0 |
| 22 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 3 | 2 | 1 |
| 23 | Account Blocked/Service Barred | 2 | 2 | 0 |
| 24 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 1 | 1 | 0 |
| 25 | Country of Origin of Product wrongly Provided (Out of India Product) | 1 | 0 | 1 |
| 26 | Customer Support details not available on company website or public domain | 1 | 1 | 0 |
| 27 | Product Return/Cancelled but Amount not refunded | 1 | 1 | 0 |
| 28 | null | 1 | 1 | 0 |
| 29 | Amount Debited but Not Credited to Beneficiary | 1 | 1 | 0 |
| Grand Total | 2932 | 2280 | 652 | |