VLE Bazaar Private Limited (VLE Bazaar), Grievances
Showing report from 01 Jan 2025 to 01 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Paid Amount not Refunded | 778 | 488 | 290 |
| 2 | Non-Delivery of Product | 594 | 429 | 165 |
| 3 | Delay in Delivery of Product | 417 | 317 | 100 |
| 4 | Delivery of Wrong Product | 226 | 146 | 80 |
| 5 | Replacement / Refund not provided - As per policy | 154 | 111 | 43 |
| 6 | Delivery of Defective / Damaged Product | 144 | 101 | 43 |
| 7 | Non-Delivery of Product | 72 | 55 | 17 |
| 8 | Deficiency in Services (Customer Service Issue) | 46 | 32 | 14 |
| 9 | Amount Debited but Not Credited to Beneficiary | 27 | 18 | 9 |
| 10 | Sector Enquiry | 26 | 26 | 0 |
| 11 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 21 | 15 | 6 |
| 12 | Product / Product Accessories Missing | 21 | 14 | 7 |
| 13 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 19 | 14 | 5 |
| 14 | Others | 13 | 8 | 5 |
| 15 | Replacement / Refund not provided - As per policy | 10 | 10 | 0 |
| 16 | Account Blocked/Service Barred | 7 | 4 | 3 |
| 17 | Bill/Invoice Copy Not Provided | 6 | 5 | 1 |
| 18 | Wrong information or specification mentioned on Website | 6 | 5 | 1 |
| 19 | Non Delivery of Product | 4 | 4 | 0 |
| 20 | Fake Review on company Website Related product/services | 4 | 3 | 1 |
| 21 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 3 | 2 | 1 |
| 22 | Deficiency in Services (Customer Service Issue) | 3 | 3 | 0 |
| 23 | Account Blocked/Service Barred | 2 | 2 | 0 |
| 24 | Amount Debited but Not Credited to Beneficiary | 1 | 1 | 0 |
| 25 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 1 | 1 | 0 |
| 26 | Country of Origin of Product wrongly Provided (Out of India Product) | 1 | 0 | 1 |
| 27 | Customer Support details not available on company website or public domain | 1 | 1 | 0 |
| 28 | Product Return/Cancelled but Amount not refunded | 1 | 1 | 0 |
| 29 | null | 1 | 1 | 0 |
| Grand Total | 2609 | 1817 | 792 | |