Fashnear Technologies Private Limited (Meesho.com), Grievances
Showing report from 01 Jan 2025 to 12 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delivery of Wrong Product | 3433 | 3109 | 324 |
| 2 | Non-Delivery of Product | 2760 | 2434 | 326 |
| 3 | Replacement / Refund not provided - As per policy | 2586 | 2217 | 369 |
| 4 | Paid Amount not Refunded | 2210 | 1906 | 304 |
| 5 | Delay in Delivery of Product | 1910 | 1715 | 195 |
| 6 | Product / Product Accessories Missing | 1663 | 1485 | 178 |
| 7 | Delivery of Defective / Damaged Product | 1527 | 1353 | 174 |
| 8 | Deficiency in Services (Customer Service Issue) | 888 | 764 | 124 |
| 9 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 508 | 464 | 44 |
| 10 | Sector Enquiry | 356 | 354 | 2 |
| 11 | Non-Delivery of Product | 340 | 321 | 19 |
| 12 | Account Blocked/Service Barred | 218 | 187 | 31 |
| 13 | Others | 100 | 60 | 40 |
| 14 | Charging More than MRP | 92 | 74 | 18 |
| 15 | Amount Debited but Not Credited to Beneficiary | 92 | 85 | 7 |
| 16 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 84 | 62 | 22 |
| 17 | Replacement / Refund not provided - As per policy | 66 | 66 | 0 |
| 18 | Wrong information or specification mentioned on Website | 53 | 43 | 10 |
| 19 | Account Blocked/Service Barred | 29 | 25 | 4 |
| 20 | Bill/Invoice Copy Not Provided | 29 | 24 | 5 |
| 21 | Deficiency in Services (Customer Service Issue) | 23 | 23 | 0 |
| 22 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 17 | 11 | 6 |
| 23 | Amount Debited Without Consumer Consent | 15 | 13 | 2 |
| 24 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 12 | 8 | 4 |
| 25 | Amount Debited but Not Credited to Beneficiary | 10 | 9 | 1 |
| 26 | Charging More than MRP | 9 | 9 | 0 |
| 27 | Fake Review on company Website Related product/services | 9 | 7 | 2 |
| 28 | Gift Card / Coupon/Voucher/Coin Redeem Issue | 9 | 5 | 4 |
| 29 | Fraudulent listings of e-commerce sites on OLX/Quikr/Social Media Platform | 8 | 5 | 3 |
| 30 | Country of Origin of Product wrongly Provided (Out of India Product) | 8 | 8 | 0 |
| 31 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 5 | 5 | 0 |
| 32 | null | 3 | 3 | 0 |
| 33 | Gift Card / Coupon/Voucher/Coin Redeem Issue | 3 | 3 | 0 |
| 34 | False claims in Advertisement | 2 | 1 | 1 |
| 35 | Customer Support details not available on company website or public domain | 2 | 2 | 0 |
| 36 | Not getting benefits as advertised | 1 | 1 | 0 |
| 37 | Bill/Invoice Copy Not Provided | 1 | 1 | 0 |
| 38 | Amount Debited Without Consumer Consent | 1 | 0 | 1 |
| Grand Total | 19082 | 16862 | 2220 | |