E- Commerce Sector Refund Report

Showing report from 25 Apr 2025 to 13 Jul 2025.

# Company Total Complaints Partial Refund Amount Full Refund Amount Total Refunded Amount
1 Amazon.in 2609 586,577.00 22,104,436.00 22,691,013.00
2 Flipkart.com 985 62,205.00 8,775,571.00 8,837,776.00
3 Myntra 1303 18,870.00 2,959,867.00 2,978,737.00
4 Netmeds.com 934 24,022.00 1,827,333.00 1,851,355.00
5 Meesho.com 2412 17,043.00 1,549,664.00 1,566,707.00
6 Constflick Technologies Limited 172 117,132.00 704,874.00 822,006.00
7 First Cry 224 0.00 475,834.00 475,834.00
8 Nykaa 219 58,924.00 402,357.00 461,281.00
9 Nykaa Fashion 154 2,527.00 442,929.00 445,456.00
10 VLE Bazaar 101 4,944.00 411,496.00 416,440.00
11 Naaptol.com 532 850.00 322,695.00 323,545.00
12 TataCliq 56 0.00 259,706.00 259,706.00
13 H&M 34 0.00 194,059.00 194,059.00
14 Blinkit (Grofers.com) 214 1,800.00 149,758.00 151,558.00
15 Snapmint 44 2,112.00 96,117.00 98,229.00
16 Woodenstreet 1 0.00 91,662.00 91,662.00
17 PepperFry.com 5 0.00 81,148.00 81,148.00
18 Snapdeal.com 118 1,056.00 70,242.00 71,298.00
19 HealthKart.com 19 1,092.00 53,411.00 54,503.00
20 Mobikwik.com 2 0.00 51,499.00 51,499.00
21 Dreamplug Technologies Private Limited(Cred) 23 248.00 41,641.00 41,889.00
22 Urbanic 23 0.00 37,970.00 37,970.00
23 Shoppers Stop 6 0.00 26,196.00 26,196.00
24 Ferns N Petals Private Limited 37 7,781.00 18,128.00 25,909.00
25 Lenskart .com 9 0.00 17,759.00 17,759.00
26 Swiggy 38 1,137.00 15,741.00 16,878.00
27 Limeroad.com 16 0.00 16,770.00 16,770.00
28 Industry Buying 4 0.00 15,444.00 15,444.00
29 Spencer's 15 2,285.00 8,906.00 11,191.00
30 Skull Candy 1 0.00 8,330.00 8,330.00
31 Zomato 7 728.00 7,343.00 8,071.00
32 Decathlon Sports India Private Limited 2 0.00 7,476.00 7,476.00
33 Zepto 29 136.00 6,006.00 6,142.00
34 More Retail 4 56.00 5,706.00 5,762.00
35 Patanjali 8 1,490.00 2,753.00 4,243.00
36 Street Style Store 3 0.00 2,947.00 2,947.00
37 MakeMyTrip.com 1 0.00 2,151.00 2,151.00
38 Fireboltt 1 0.00 1,999.00 1,999.00
39 ONDC 6 160.00 1,721.00 1,881.00
40 Leaf studio Pvt. Ltd 3 399.00 1,249.00 1,648.00
41 CLOVIA BOTANIQA/GalPale and SKIVA 2 0.00 1,521.00 1,521.00
42 Home Town 1 0.00 1,099.00 1,099.00
43 Big Basket 1 3.00 0.00 3.00
Total 10378 913,577.00 41,273,514.00 42,187,091.00