One97 Communications Pvt. Limited (Paytm.com), Grievances
Showing report from 01 Jan 2025 to 11 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Unsatisfied Customer Services | 6 | 6 | 0 |
| 2 | Amount deducted from Account/wallet but not credited in beneficiary Account | 4 | 4 | 0 |
| 3 | Paid Amount not Refunded | 2 | 2 | 0 |
| 4 | Promised cashback /gift not provided | 1 | 1 | 0 |
| 5 | Booking cancelled but money not refunded | 1 | 1 | 0 |
| 6 | Mobile App is not working | 1 | 1 | 0 |
| 7 | Eccess /Extra /Incorrect transaction charges levied by Bank/ Merchant | 1 | 1 | 0 |
| 8 | Paid amount not refunded | 1 | 1 | 0 |
| 9 | Deficiency in services | 1 | 1 | 0 |
| Grand Total | 18 | 18 | 0 | |