Tata Capital Housing Finance Limited (Tata Capital Housing Finance),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 07 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Incorrect rate of interest /Extra Interest Rate Charges | 18 | 16 | 2 |
| 2 | Unprofessional behaviour /Unsatisfactory Customer Service | 13 | 12 | 1 |
| 3 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 9 | 9 | 0 |
| 4 | Excess amount charged during foreclosure / Completion of loan | 5 | 5 | 0 |
| 5 | Demand Excess/Extra services Charges | 4 | 3 | 1 |
| 6 | Mis selling/Misguided by Staff /DSA/Agents | 4 | 4 | 0 |
| 7 | Extra EMI/payment Amount not refunded or adjusted | 4 | 4 | 0 |
| 8 | Loan sanctioned but not disbursed | 3 | 3 | 0 |
| 9 | Delay in processing/ sanction/ disbursement of loan Amount | 2 | 2 | 0 |
| 10 | Sector Enquiry | 2 | 2 | 0 |
| 11 | Others | 2 | 0 | 2 |
| 12 | Fraudulent Issue-Misuse of Document/Signature/KYC/ Personal Information | 1 | 1 | 0 |
| 13 | Misbehave by loan Recovery agents | 1 | 1 | 0 |
| Grand Total | 68 | 62 | 6 | |