Aavas Financiers Limited (Aavas Housing Finance Limited),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 07 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Incorrect rate of interest /Extra Interest Rate Charges | 24 | 22 | 2 |
| 2 | Unprofessional behaviour /Unsatisfactory Customer Service | 23 | 22 | 1 |
| 3 | Mis selling/Misguided by Staff /DSA/Agents | 11 | 11 | 0 |
| 4 | Delay in processing/ sanction/ disbursement of loan Amount | 11 | 11 | 0 |
| 5 | Extra EMI/payment Amount not refunded or adjusted | 10 | 9 | 1 |
| 6 | Demand Excess/Extra services Charges | 8 | 8 | 0 |
| 7 | Sector Enquiry | 8 | 8 | 0 |
| 8 | Excess amount charged during foreclosure / Completion of loan | 8 | 7 | 1 |
| 9 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 6 | 5 | 1 |
| 10 | Others | 3 | 3 | 0 |
| 11 | Fraudulent Issue-Misuse of Document/Signature/KYC/ Personal Information | 2 | 2 | 0 |
| 12 | Loan sanctioned, But document/EMI Amount/Interest rate related Information not confirmed | 2 | 2 | 0 |
| 13 | Unprofessional behaviour /Unsatisfactory Customer Service | 1 | 1 | 0 |
| 14 | No dues, but the loan amount is still showing in the CIBIL report. | 1 | 1 | 0 |
| Grand Total | 118 | 112 | 6 | |