Hero Housing Finance Limited (Hero Housing Finance Limited),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 17 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Unprofessional behaviour /Unsatisfactory Customer Service | 4 | 2 | 2 |
| 2 | Excess amount charged during foreclosure / Completion of loan | 4 | 4 | 0 |
| 3 | Delay in processing/ sanction/ disbursement of loan Amount | 2 | 2 | 0 |
| 4 | Demand Excess/Extra services Charges | 2 | 1 | 1 |
| 5 | Incorrect rate of interest /Extra Interest Rate Charges | 2 | 2 | 0 |
| 6 | Mis selling/Misguided by Staff /DSA/Agents | 1 | 1 | 0 |
| 7 | Extra EMI/payment Amount not refunded or adjusted | 1 | 1 | 0 |
| 8 | Loan sanctioned, But document/EMI Amount/Interest rate related Information not confirmed | 1 | 1 | 0 |
| Grand Total | 17 | 14 | 3 | |