Dhani Loans and Services Limited (Dhani Loans and Services Limited),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 10 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | No dues, but the loan amount is still showing in the CIBIL report. | 50 | 49 | 1 |
| 2 | Sector Enquiry | 25 | 25 | 0 |
| 3 | Unprofessional behaviour /Unsatisfactory Customer Service | 23 | 22 | 1 |
| 4 | Extra EMI/payment Amount not refunded or adjusted | 17 | 17 | 0 |
| 5 | Fraudulent Issue-Misuse of Document/Signature/KYC/ Personal Information | 14 | 14 | 0 |
| 6 | Misbehave by loan Recovery agents | 13 | 13 | 0 |
| 7 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 12 | 12 | 0 |
| 8 | Excess amount charged during foreclosure / Completion of loan | 11 | 9 | 2 |
| 9 | Delay in processing/ sanction/ disbursement of loan Amount | 10 | 10 | 0 |
| 10 | Demand Excess/Extra services Charges | 10 | 10 | 0 |
| 11 | Mis selling/Misguided by Staff /DSA/Agents | 6 | 5 | 1 |
| 12 | Loan sanctioned but not disbursed | 4 | 4 | 0 |
| 13 | Loan sanctioned, But document/EMI Amount/Interest rate related Information not confirmed | 1 | 1 | 0 |
| 14 | EMI deducted but loan Amount not disbursed | 1 | 1 | 0 |
| 15 | Incorrect rate of interest /Extra Interest Rate Charges | 1 | 1 | 0 |
| Grand Total | 198 | 193 | 5 | |