Paysense Services India Private Limited (Paysense),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 10 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Excess amount charged during foreclosure / Completion of loan | 6 | 4 | 2 |
| 2 | Sector Enquiry | 3 | 3 | 0 |
| 3 | Misbehave by loan Recovery agents | 3 | 1 | 2 |
| 4 | Extra EMI/payment Amount not refunded or adjusted | 2 | 0 | 2 |
| 5 | Demand Excess/Extra services Charges | 2 | 1 | 1 |
| 6 | Unprofessional behaviour /Unsatisfactory Customer Service | 2 | 0 | 2 |
| 7 | Delay in processing/ sanction/ disbursement of loan Amount | 1 | 0 | 1 |
| 8 | No dues, but the loan amount is still showing in the CIBIL report. | 1 | 0 | 1 |
| Grand Total | 20 | 9 | 11 | |