Finnovation Tech Solutions Private Limited (Kredit Bee and Krazy Bee),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 10 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Misbehave by loan Recovery agents | 25 | 24 | 1 |
| 2 | Unprofessional behaviour /Unsatisfactory Customer Service | 21 | 21 | 0 |
| 3 | Sector Enquiry | 15 | 15 | 0 |
| 4 | No dues, but the loan amount is still showing in the CIBIL report. | 10 | 10 | 0 |
| 5 | Demand Excess/Extra services Charges | 6 | 6 | 0 |
| 6 | Mis selling/Misguided by Staff /DSA/Agents | 4 | 4 | 0 |
| 7 | Extra EMI/payment Amount not refunded or adjusted | 3 | 3 | 0 |
| 8 | Fraudulent Issue-Misuse of Document/Signature/KYC/ Personal Information | 3 | 2 | 1 |
| 9 | Others | 3 | 2 | 1 |
| 10 | Excess amount charged during foreclosure / Completion of loan | 2 | 2 | 0 |
| 11 | Incorrect rate of interest /Extra Interest Rate Charges | 1 | 1 | 0 |
| 12 | Loan sanctioned but not disbursed | 1 | 1 | 0 |
| 13 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 1 | 1 | 0 |
| 14 | Unprofessional behaviour /Unsatisfactory Customer Service | 1 | 1 | 0 |
| 15 | Delay in processing/ sanction/ disbursement of loan Amount | 1 | 1 | 0 |
| Grand Total | 97 | 94 | 3 | |