Kotak Mahindra Prime Limited (Kotak Mahindra Prime Limited),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 17 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Demand Excess/Extra services Charges | 4 | 4 | 0 |
| 2 | Excess amount charged during foreclosure / Completion of loan | 4 | 3 | 1 |
| 3 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 4 | 3 | 1 |
| 4 | Unprofessional behaviour /Unsatisfactory Customer Service | 3 | 3 | 0 |
| 5 | Sector Enquiry | 2 | 2 | 0 |
| 6 | Incorrect rate of interest /Extra Interest Rate Charges | 2 | 1 | 1 |
| 7 | Detained/ mortgaged Goods without proper notice | 1 | 0 | 1 |
| 8 | Misbehave by loan Recovery agents | 1 | 0 | 1 |
| 9 | Mis selling/Misguided by Staff /DSA/Agents | 1 | 1 | 0 |
| 10 | No dues, but the loan amount is still showing in the CIBIL report. | 1 | 1 | 0 |
| 11 | Extra EMI/payment Amount not refunded or adjusted | 1 | 0 | 1 |
| Grand Total | 24 | 18 | 6 | |