Bajaj Finserv (Consumer) (Bajaj Finserv (Consumer)),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 17 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Unprofessional behaviour /Unsatisfactory Customer Service | 447 | 417 | 30 |
| 2 | Demand Excess/Extra services Charges | 304 | 298 | 6 |
| 3 | Extra EMI/payment Amount not refunded or adjusted | 298 | 285 | 13 |
| 4 | Sector Enquiry | 158 | 158 | 0 |
| 5 | Misbehave by loan Recovery agents | 114 | 105 | 9 |
| 6 | Excess amount charged during foreclosure / Completion of loan | 108 | 105 | 3 |
| 7 | Mis selling/Misguided by Staff /DSA/Agents | 103 | 99 | 4 |
| 8 | Incorrect rate of interest /Extra Interest Rate Charges | 89 | 81 | 8 |
| 9 | No dues, but the loan amount is still showing in the CIBIL report. | 87 | 80 | 7 |
| 10 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 63 | 57 | 6 |
| 11 | Delay in processing/ sanction/ disbursement of loan Amount | 62 | 60 | 2 |
| 12 | Others | 48 | 46 | 2 |
| 13 | Fraudulent Issue-Misuse of Document/Signature/KYC/ Personal Information | 38 | 35 | 3 |
| 14 | Unprofessional behaviour /Unsatisfactory Customer Service | 28 | 28 | 0 |
| 15 | EMI deducted but loan Amount not disbursed | 20 | 20 | 0 |
| 16 | Loan sanctioned but not disbursed | 20 | 19 | 1 |
| 17 | Loan sanctioned, But document/EMI Amount/Interest rate related Information not confirmed | 14 | 12 | 2 |
| 18 | Detained/ mortgaged Goods without proper notice | 5 | 4 | 1 |
| 19 | null | 1 | 1 | 0 |
| Grand Total | 2007 | 1910 | 97 | |