National Housing Bank (National Housing Bank),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 09 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Unprofessional behaviour /Unsatisfactory Customer Service | 30 | 19 | 11 |
| 2 | Delay in processing/ sanction/ disbursement of loan Amount | 20 | 13 | 7 |
| 3 | Incorrect rate of interest /Extra Interest Rate Charges | 20 | 16 | 4 |
| 4 | Extra EMI/payment Amount not refunded or adjusted | 17 | 11 | 6 |
| 5 | Excess amount charged during foreclosure / Completion of loan | 14 | 10 | 4 |
| 6 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 13 | 9 | 4 |
| 7 | Demand Excess/Extra services Charges | 11 | 8 | 3 |
| 8 | No dues, but the loan amount is still showing in the CIBIL report. | 6 | 3 | 3 |
| 9 | Mis selling/Misguided by Staff /DSA/Agents | 4 | 4 | 0 |
| 10 | Loan sanctioned but not disbursed | 3 | 3 | 0 |
| 11 | Misbehave by loan Recovery agents | 2 | 2 | 0 |
| 12 | Loan sanctioned, But document/EMI Amount/Interest rate related Information not confirmed | 2 | 0 | 2 |
| 13 | Sector Enquiry | 1 | 1 | 0 |
| 14 | Fraudulent Issue-Misuse of Document/Signature/KYC/ Personal Information | 1 | 0 | 1 |
| Grand Total | 144 | 99 | 45 | |