L & T Finance Limited (L & T Finance Limited),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 17 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Extra EMI/payment Amount not refunded or adjusted | 34 | 30 | 4 |
| 2 | Demand Excess/Extra services Charges | 32 | 29 | 3 |
| 3 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 29 | 19 | 10 |
| 4 | Unprofessional behaviour /Unsatisfactory Customer Service | 29 | 24 | 5 |
| 5 | Sector Enquiry | 18 | 18 | 0 |
| 6 | No dues, but the loan amount is still showing in the CIBIL report. | 16 | 12 | 4 |
| 7 | Incorrect rate of interest /Extra Interest Rate Charges | 14 | 12 | 2 |
| 8 | Misbehave by loan Recovery agents | 12 | 9 | 3 |
| 9 | Excess amount charged during foreclosure / Completion of loan | 11 | 7 | 4 |
| 10 | Fraudulent Issue-Misuse of Document/Signature/KYC/ Personal Information | 9 | 8 | 1 |
| 11 | Detained/ mortgaged Goods without proper notice | 7 | 6 | 1 |
| 12 | Loan sanctioned but not disbursed | 3 | 3 | 0 |
| 13 | Others | 3 | 2 | 1 |
| 14 | Mis selling/Misguided by Staff /DSA/Agents | 3 | 3 | 0 |
| 15 | Loan sanctioned, But document/EMI Amount/Interest rate related Information not confirmed | 2 | 1 | 1 |
| 16 | Delay in processing/ sanction/ disbursement of loan Amount | 1 | 1 | 0 |
| 17 | Unprofessional behaviour /Unsatisfactory Customer Service | 1 | 1 | 0 |
| Grand Total | 224 | 185 | 39 | |