Aditya Birla Finance Limited (Aditya Birla Finance Limited),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 17 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Unprofessional behaviour /Unsatisfactory Customer Service | 49 | 43 | 6 |
| 2 | No dues, but the loan amount is still showing in the CIBIL report. | 29 | 27 | 2 |
| 3 | Extra EMI/payment Amount not refunded or adjusted | 21 | 19 | 2 |
| 4 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 21 | 18 | 3 |
| 5 | Demand Excess/Extra services Charges | 20 | 20 | 0 |
| 6 | Misbehave by loan Recovery agents | 18 | 16 | 2 |
| 7 | Excess amount charged during foreclosure / Completion of loan | 16 | 15 | 1 |
| 8 | Incorrect rate of interest /Extra Interest Rate Charges | 10 | 8 | 2 |
| 9 | Sector Enquiry | 9 | 9 | 0 |
| 10 | Others | 9 | 9 | 0 |
| 11 | Delay in processing/ sanction/ disbursement of loan Amount | 8 | 7 | 1 |
| 12 | Mis selling/Misguided by Staff /DSA/Agents | 7 | 7 | 0 |
| 13 | Fraudulent Issue-Misuse of Document/Signature/KYC/ Personal Information | 3 | 3 | 0 |
| 14 | Unprofessional behaviour /Unsatisfactory Customer Service | 2 | 2 | 0 |
| 15 | Loan sanctioned but not disbursed | 1 | 1 | 0 |
| Grand Total | 223 | 204 | 19 | |