Snapmint Credit Advisory Private Limited (Snapmint),NBFCs Sector Companies Grievances
Showing report from 01 Jan 2025 to 17 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Extra EMI/payment Amount not refunded or adjusted | 17 | 16 | 1 |
| 2 | Unprofessional behaviour /Unsatisfactory Customer Service | 15 | 14 | 1 |
| 3 | No dues, but the loan amount is still showing in the CIBIL report. | 10 | 10 | 0 |
| 4 | Demand Excess/Extra services Charges | 7 | 7 | 0 |
| 5 | Delay in processing/ sanction/ disbursement of loan Amount | 5 | 5 | 0 |
| 6 | Excess amount charged during foreclosure / Completion of loan | 3 | 3 | 0 |
| 7 | Loan sanctioned but not disbursed | 3 | 3 | 0 |
| 8 | Others | 2 | 2 | 0 |
| 9 | Sector Enquiry | 2 | 2 | 0 |
| 10 | Mis selling/Misguided by Staff /DSA/Agents | 2 | 2 | 0 |
| 11 | EMI deducted but loan Amount not disbursed | 2 | 2 | 0 |
| 12 | Detained/ mortgaged Goods without proper notice | 1 | 1 | 0 |
| 13 | Misbehave by loan Recovery agents | 1 | 1 | 0 |
| 14 | Fraudulent Issue-Misuse of Document/Signature/KYC/ Personal Information | 1 | 1 | 0 |
| 15 | Complete Amount Paid but Still NOC/Original Documents Not Provided | 1 | 1 | 0 |
| Grand Total | 72 | 70 | 2 | |