Mahanagar Telephone Nigam Limited (MTNL),Broadband & Internet Sector Companies Grievances
Showing report from 01 Jan 2025 to 27 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Sector Enquiry | 8 | 8 | 0 |
| 2 | Broadband/ Internet not working/ slow speed | 5 | 5 | 0 |
| 3 | Connection not working/ Disconnection / Service barred | 4 | 4 | 0 |
| 4 | Network Problem / Call drops issues | 4 | 4 | 0 |
| 5 | Irregular/ Unstisfactory Service | 3 | 3 | 0 |
| 6 | Non Refund / Partial Refund of Security | 2 | 1 | 1 |
| 7 | Inflated Bills / Overcharging | 1 | 1 | 0 |
| 8 | Delay in resolving complaint | 1 | 1 | 0 |
| 9 | Wrong Promises | 1 | 1 | 0 |
| 10 | Amount debited but connection not recharged | 1 | 1 | 0 |
| 11 | Not Disconnecting Connection | 1 | 1 | 0 |
| Grand Total | 31 | 30 | 1 | |