Bharti Airtel Ltd (AIRTEL),Broadband & Internet Sector Companies Grievances
Showing report from 01 Jan 2025 to 08 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Broadband/ Internet not working/ slow speed | 1443 | 1216 | 227 |
| 2 | Delay in resolving complaint | 1022 | 817 | 205 |
| 3 | Non Refund / Partial Refund of Security | 994 | 859 | 135 |
| 4 | Delay in Activation/ Providing Connection | 880 | 752 | 128 |
| 5 | Connection not working/ Disconnection / Service barred | 871 | 711 | 160 |
| 6 | Wrong Promises | 618 | 506 | 112 |
| 7 | Irregular/ Unstisfactory Service | 432 | 371 | 61 |
| 8 | Not Disconnecting Connection | 380 | 305 | 75 |
| 9 | Inflated Bills / Overcharging | 288 | 249 | 39 |
| 10 | Unsatisfactory Redressal | 190 | 151 | 39 |
| 11 | Amount debited but connection not recharged | 187 | 141 | 46 |
| 12 | Network Problem / Call drops issues | 148 | 123 | 25 |
| 13 | Delay in Migration/ Change of Plan | 128 | 107 | 21 |
| 14 | Activation of Unsubscribed Services/ Plan | 121 | 98 | 23 |
| 15 | Sector Enquiry | 85 | 80 | 5 |
| 16 | Threatening Calls/ Misbehaviour | 52 | 46 | 6 |
| 17 | Receipt of Bills Despite Payments | 42 | 36 | 6 |
| 18 | Defective Handset / Instrument | 30 | 19 | 11 |
| 19 | Irregular/ Unstisfactory Service | 11 | 11 | 0 |
| 20 | Connection not working | 1 | 1 | 0 |
| Grand Total | 7923 | 6599 | 1324 | |