Tikona Infinet Limited (Tikona),Broadband & Internet Sector Companies Grievances

Showing report from 01 Jan 2025 to 27 Aug 2025.

# Nature of Grievance Total Grievances Received Disposed Pending
1 Broadband/ Internet not working/ slow speed 44 34 10
2 Delay in resolving complaint 26 17 9
3 Non Refund / Partial Refund of Security 16 12 4
4 Connection not working/ Disconnection / Service barred 13 5 8
5 Not Disconnecting Connection 12 8 4
6 Delay in Migration/ Change of Plan 6 5 1
7 Wrong Promises 5 5 0
8 Inflated Bills / Overcharging 4 4 0
9 Irregular/ Unstisfactory Service 3 2 1
10 Activation of Unsubscribed Services/ Plan 3 2 1
11 Receipt of Bills Despite Payments 2 1 1
12 Amount debited but connection not recharged 2 2 0
13 Sector Enquiry 2 1 1
14 Threatening Calls/ Misbehaviour 1 1 0
15 Delay in Activation/ Providing Connection 1 1 0
Grand Total 140 100 40