Hathway-Broadband (Hathway Broadband),Broadband & Internet Sector Companies Grievances
Showing report from 01 Jan 2025 to 27 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Broadband/ Internet not working/ slow speed | 96 | 89 | 7 |
| 2 | Connection not working/ Disconnection / Service barred | 61 | 54 | 7 |
| 3 | Wrong Promises | 59 | 53 | 6 |
| 4 | Delay in resolving complaint | 57 | 55 | 2 |
| 5 | Non Refund / Partial Refund of Security | 52 | 40 | 12 |
| 6 | Threatening Calls/ Misbehaviour | 38 | 34 | 4 |
| 7 | Not Disconnecting Connection | 33 | 32 | 1 |
| 8 | Amount debited but connection not recharged | 31 | 27 | 4 |
| 9 | Irregular/ Unstisfactory Service | 21 | 19 | 2 |
| 10 | Unsatisfactory Redressal | 19 | 17 | 2 |
| 11 | Delay in Activation/ Providing Connection | 16 | 15 | 1 |
| 12 | Sector Enquiry | 14 | 14 | 0 |
| 13 | Activation of Unsubscribed Services/ Plan | 11 | 11 | 0 |
| 14 | Inflated Bills / Overcharging | 8 | 7 | 1 |
| 15 | Delay in Migration/ Change of Plan | 5 | 4 | 1 |
| 16 | Network Problem / Call drops issues | 2 | 2 | 0 |
| 17 | Defective Handset / Instrument | 1 | 1 | 0 |
| Grand Total | 524 | 474 | 50 | |