GTPL Broadband Pvt.Ltd. (GTPL Broadband),Broadband & Internet Sector Companies Grievances
Showing report from 01 Jan 2025 to 27 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Broadband/ Internet not working/ slow speed | 119 | 116 | 3 |
| 2 | Connection not working/ Disconnection / Service barred | 84 | 84 | 0 |
| 3 | Delay in resolving complaint | 68 | 66 | 2 |
| 4 | Non Refund / Partial Refund of Security | 43 | 41 | 2 |
| 5 | Delay in Activation/ Providing Connection | 40 | 37 | 3 |
| 6 | Delay in Migration/ Change of Plan | 24 | 24 | 0 |
| 7 | Irregular/ Unstisfactory Service | 22 | 22 | 0 |
| 8 | Unsatisfactory Redressal | 22 | 22 | 0 |
| 9 | Wrong Promises | 18 | 18 | 0 |
| 10 | Sector Enquiry | 7 | 7 | 0 |
| 11 | Defective Handset / Instrument | 4 | 3 | 1 |
| 12 | Amount debited but connection not recharged | 3 | 3 | 0 |
| 13 | Network Problem / Call drops issues | 3 | 3 | 0 |
| 14 | Threatening Calls/ Misbehaviour | 2 | 2 | 0 |
| 15 | Not Disconnecting Connection | 1 | 1 | 0 |
| 16 | Activation of Unsubscribed Services/ Plan | 1 | 1 | 0 |
| Grand Total | 461 | 450 | 11 | |