VLE Bazaar Private Limited (VLE Bazaar),E- Commerce Sector Companies Grievances
Showing report from 01 Jan 2025 to 12 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Paid Amount not Refunded | 825 | 576 | 249 |
| 2 | Non-Delivery of Product | 605 | 475 | 130 |
| 3 | Delay in Delivery of Product | 425 | 347 | 78 |
| 4 | Delivery of Wrong Product | 243 | 173 | 70 |
| 5 | Delivery of Defective / Damaged Product | 161 | 108 | 53 |
| 6 | Replacement / Refund not provided - As per policy | 161 | 122 | 39 |
| 7 | Non-Delivery of Product | 72 | 65 | 7 |
| 8 | Deficiency in Services (Customer Service Issue) | 46 | 37 | 9 |
| 9 | Sector Enquiry | 27 | 27 | 0 |
| 10 | Amount Debited but Not Credited to Beneficiary | 26 | 18 | 8 |
| 11 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 22 | 16 | 6 |
| 12 | Product / Product Accessories Missing | 22 | 16 | 6 |
| 13 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 19 | 14 | 5 |
| 14 | Others | 12 | 8 | 4 |
| 15 | Replacement / Refund not provided - As per policy | 10 | 10 | 0 |
| 16 | Account Blocked/Service Barred | 7 | 4 | 3 |
| 17 | Bill/Invoice Copy Not Provided | 6 | 6 | 0 |
| 18 | Wrong information or specification mentioned on Website | 6 | 6 | 0 |
| 19 | Deficiency in Services (Customer Service Issue) | 3 | 3 | 0 |
| 20 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 3 | 2 | 1 |
| 21 | Fake Review on company Website Related product/services | 3 | 2 | 1 |
| 22 | Account Blocked/Service Barred | 2 | 2 | 0 |
| 23 | Country of Origin of Product wrongly Provided (Out of India Product) | 1 | 0 | 1 |
| 24 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 1 | 1 | 0 |
| 25 | Customer Support details not available on company website or public domain | 1 | 1 | 0 |
| 26 | null | 1 | 1 | 0 |
| 27 | Amount Debited but Not Credited to Beneficiary | 1 | 1 | 0 |
| Grand Total | 2711 | 2041 | 670 | |