BRISAM RETAIL PRIVATE LIMITED (Dealshare),E- Commerce Sector Companies Grievances
Showing report from 01 Jan 2025 to 31 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delivery of Defective / Damaged Product | 11 | 11 | 0 |
| 2 | Delivery of Wrong Product | 10 | 10 | 0 |
| 3 | Non-Delivery of Product | 9 | 9 | 0 |
| 4 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 7 | 5 | 2 |
| 5 | Deficiency in Services (Customer Service Issue) | 7 | 6 | 1 |
| 6 | Delay in Delivery of Product | 6 | 6 | 0 |
| 7 | Paid Amount not Refunded | 5 | 4 | 1 |
| 8 | Sector Enquiry | 4 | 4 | 0 |
| 9 | Replacement / Refund not provided - As per policy | 4 | 3 | 1 |
| 10 | Product / Product Accessories Missing | 3 | 3 | 0 |
| 11 | Non-Delivery of Product | 1 | 1 | 0 |
| 12 | Others | 1 | 0 | 1 |
| Grand Total | 68 | 62 | 6 | |