Dreamplug Technologies Private Limited(Cred) (Dreamplug Technologies Private Limited(Cred)),E- Commerce Sector Companies Grievances
Showing report from 01 Jan 2025 to 09 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Non-Delivery of Product | 38 | 32 | 6 |
| 2 | Replacement / Refund not provided - As per policy | 29 | 26 | 3 |
| 3 | Delivery of Defective / Damaged Product | 21 | 19 | 2 |
| 4 | Deficiency in Services (Customer Service Issue) | 17 | 16 | 1 |
| 5 | Delay in Delivery of Product | 14 | 13 | 1 |
| 6 | Gift Card / Coupon/Voucher/Coin Redeem Issue | 13 | 12 | 1 |
| 7 | Paid Amount not Refunded | 12 | 10 | 2 |
| 8 | Delivery of Wrong Product | 6 | 6 | 0 |
| 9 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 6 | 4 | 2 |
| 10 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 5 | 3 | 2 |
| 11 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 5 | 4 | 1 |
| 12 | Others | 4 | 3 | 1 |
| 13 | Product / Product Accessories Missing | 4 | 4 | 0 |
| 14 | Amount Debited but Not Credited to Beneficiary | 4 | 4 | 0 |
| 15 | Account Blocked/Service Barred | 3 | 3 | 0 |
| 16 | Non-Delivery of Product | 3 | 2 | 1 |
| 17 | Wrong information or specification mentioned on Website | 2 | 2 | 0 |
| 18 | Customer Support details not available on company website or public domain | 2 | 2 | 0 |
| 19 | Deficiency in Services (Customer Service Issue) | 2 | 2 | 0 |
| 20 | Bill/Invoice Copy Not Provided | 1 | 1 | 0 |
| 21 | Amount Debited but Not Credited to Beneficiary | 1 | 1 | 0 |
| 22 | Gift Card / Coupon/Voucher/Coin Redeem Issue | 1 | 1 | 0 |
| 23 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 1 | 1 | 0 |
| 24 | Fraudulent activities : online transactions /scam calls/ deceptive purchases on social media platform | 1 | 1 | 0 |
| 25 | Replacement / Refund not provided - As per policy | 1 | 1 | 0 |
| 26 | Amount Debited Without Consumer Consent | 1 | 1 | 0 |
| Grand Total | 197 | 174 | 23 | |