Bright Lifecare Pvt Ltd. (HealthKart.com),E- Commerce Sector Companies Grievances
Showing report from 01 Jan 2025 to 09 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delivery of Defective / Damaged Product | 12 | 12 | 0 |
| 2 | Delivery of Wrong Product | 10 | 10 | 0 |
| 3 | Non-Delivery of Product | 9 | 8 | 1 |
| 4 | Paid Amount not Refunded | 9 | 9 | 0 |
| 5 | Product / Product Accessories Missing | 8 | 7 | 1 |
| 6 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 6 | 6 | 0 |
| 7 | Replacement / Refund not provided - As per policy | 6 | 6 | 0 |
| 8 | Delay in Delivery of Product | 5 | 5 | 0 |
| 9 | Non-Delivery of Product | 3 | 3 | 0 |
| 10 | Deficiency in Services (Customer Service Issue) | 2 | 2 | 0 |
| 11 | Wrong information or specification mentioned on Website | 1 | 1 | 0 |
| 12 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 1 | 1 | 0 |
| Grand Total | 72 | 70 | 2 | |