Ferns N Petals Private Limited (Ferns N Petals Private Limited),E- Commerce Sector Companies Grievances
Showing report from 01 Jan 2025 to 19 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Non-Delivery of Product | 43 | 43 | 0 |
| 2 | Delivery of Defective / Damaged Product | 42 | 42 | 0 |
| 3 | Delay in Delivery of Product | 28 | 28 | 0 |
| 4 | Deficiency in Services (Customer Service Issue) | 12 | 12 | 0 |
| 5 | Delivery of Wrong Product | 11 | 11 | 0 |
| 6 | Non-Delivery of Product | 11 | 10 | 1 |
| 7 | Paid Amount not Refunded | 9 | 9 | 0 |
| 8 | Others | 5 | 5 | 0 |
| 9 | Replacement / Refund not provided - As per policy | 4 | 4 | 0 |
| 10 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 1 | 1 | 0 |
| 11 | Amount Debited but Not Credited to Beneficiary | 1 | 1 | 0 |
| 12 | Replacement / Refund not provided - As per policy | 1 | 1 | 0 |
| 13 | Product / Product Accessories Missing | 1 | 1 | 0 |
| 14 | Wrong information or specification mentioned on Website | 1 | 0 | 1 |
| 15 | Bill/Invoice Copy Not Provided | 1 | 1 | 0 |
| Grand Total | 171 | 169 | 2 | |