Skoda Auto India Private Limited (Skoda),Automobiles Sector Companies Grievances
Showing report from 01 Jan 2025 to 29 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Charging during free service period / Warranty | 46 | 43 | 3 |
| 2 | Delay in providing services while vehicle given for service/repair/Others | 31 | 30 | 1 |
| 3 | Non/partial refund booking cancellation | 24 | 22 | 2 |
| 4 | Same Problem Persist After Repairing | 22 | 18 | 4 |
| 5 | Vehicle sold has manufacturing deffects | 22 | 16 | 6 |
| 6 | Others | 14 | 12 | 2 |
| 7 | Charging extra than promised | 13 | 12 | 1 |
| 8 | Customer requirement/request not entertained by dealer/SC | 12 | 10 | 2 |
| 9 | Wrong Vehicle delivery to Consumer | 11 | 10 | 1 |
| 10 | Car sent for repair retained parking fee charges | 10 | 10 | 0 |
| 11 | Actual customer requirements not met | 10 | 9 | 1 |
| 12 | Sold Second hand/Used/Test Drive vechile/Old Manufactured vehicle | 10 | 8 | 2 |
| 13 | Wrong promises & information (About features of Vehicle) | 9 | 9 | 0 |
| 14 | Delay in delivery of new vehicle | 7 | 7 | 0 |
| 15 | Misbehaviour by Dealer/Company | 7 | 7 | 0 |
| 16 | Customer/helpline services not proper | 5 | 4 | 1 |
| 17 | Delay in providing vehicle documents/ Bill | 5 | 5 | 0 |
| 18 | Offered /Promised Gift not Provided | 4 | 2 | 2 |
| 19 | Sector enquiry | 3 | 3 | 0 |
| 20 | Fake Insurance/Documents Porvided by the dealer | 3 | 3 | 0 |
| 21 | Exact amount not mentioned on bill | 3 | 3 | 0 |
| 22 | Vehicle booked is sold to someone else | 3 | 3 | 0 |
| 23 | Non delivery of Spare Parts | 1 | 1 | 0 |
| 24 | Fake Review | 1 | 1 | 0 |
| 25 | Vehicle Damaged during service by Service Center | 1 | 1 | 0 |
| 26 | Charging More Than MRP for spare parts | 1 | 1 | 0 |
| 27 | Dealer forcing to buy extra accessories | 1 | 1 | 0 |
| 28 | Mileage not given as per commitment | 1 | 0 | 1 |
| Grand Total | 280 | 251 | 29 | |