Mahindra & Mahindra Ltd. (Mahindra & Mahindra Ltd.),Automobiles Sector Companies Grievances
Showing report from 01 Jan 2025 to 17 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in providing services while vehicle given for service/repair/Others | 78 | 56 | 22 |
| 2 | Vehicle sold has manufacturing deffects | 65 | 53 | 12 |
| 3 | Same Problem Persist After Repairing | 43 | 34 | 9 |
| 4 | Delay in delivery of new vehicle | 33 | 26 | 7 |
| 5 | Non/partial refund booking cancellation | 22 | 14 | 8 |
| 6 | Others | 21 | 7 | 14 |
| 7 | Customer requirement/request not entertained by dealer/SC | 20 | 15 | 5 |
| 8 | Delay in providing vehicle documents/ Bill | 17 | 11 | 6 |
| 9 | Sector enquiry | 14 | 14 | 0 |
| 10 | Vehicle Damaged during service by Service Center | 13 | 9 | 4 |
| 11 | Charging during free service period / Warranty | 13 | 8 | 5 |
| 12 | Charging extra than promised | 13 | 9 | 4 |
| 13 | Customer/helpline services not proper | 12 | 8 | 4 |
| 14 | Delivery of wrong and defective spare parts | 11 | 8 | 3 |
| 15 | Actual customer requirements not met | 8 | 6 | 2 |
| 16 | Estimate Not made for Insurance Approval By service Station | 8 | 5 | 3 |
| 17 | Sold Second hand/Used/Test Drive vechile/Old Manufactured vehicle | 7 | 4 | 3 |
| 18 | Wrong promises & information (About features of Vehicle) | 6 | 4 | 2 |
| 19 | Misbehaviour by Dealer/Company | 6 | 5 | 1 |
| 20 | Exact amount not mentioned on bill | 4 | 1 | 3 |
| 21 | Offered /Promised Gift not Provided | 3 | 3 | 0 |
| 22 | Non delivery of Spare Parts | 3 | 1 | 2 |
| 23 | Charging More Than MRP for spare parts | 3 | 2 | 1 |
| 24 | Mileage not given as per commitment | 3 | 0 | 3 |
| 25 | Fake Insurance/Documents Porvided by the dealer | 2 | 2 | 0 |
| Grand Total | 428 | 305 | 123 | |