TATA Motors (Tata Motors),Automobiles Sector Companies Grievances
Showing report from 01 Jan 2025 to 02 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in providing services while vehicle given for service/repair/Others | 250 | 201 | 49 |
| 2 | Vehicle sold has manufacturing deffects | 237 | 181 | 56 |
| 3 | Same Problem Persist After Repairing | 159 | 134 | 25 |
| 4 | Actual customer requirements not met | 63 | 43 | 20 |
| 5 | Customer requirement/request not entertained by dealer/SC | 62 | 54 | 8 |
| 6 | Charging during free service period / Warranty | 54 | 43 | 11 |
| 7 | Others | 50 | 33 | 17 |
| 8 | Non/partial refund booking cancellation | 49 | 47 | 2 |
| 9 | Delay in delivery of new vehicle | 45 | 40 | 5 |
| 10 | Delay in providing vehicle documents/ Bill | 42 | 36 | 6 |
| 11 | Charging extra than promised | 38 | 32 | 6 |
| 12 | Sector enquiry | 38 | 38 | 0 |
| 13 | Wrong promises & information (About features of Vehicle) | 32 | 27 | 5 |
| 14 | Vehicle Damaged during service by Service Center | 30 | 15 | 15 |
| 15 | Fake Insurance/Documents Porvided by the dealer | 28 | 24 | 4 |
| 16 | Sold Second hand/Used/Test Drive vechile/Old Manufactured vehicle | 25 | 19 | 6 |
| 17 | Customer/helpline services not proper | 25 | 23 | 2 |
| 18 | Mileage not given as per commitment | 22 | 19 | 3 |
| 19 | Delivery of wrong and defective spare parts | 17 | 14 | 3 |
| 20 | Misbehaviour by Dealer/Company | 15 | 12 | 3 |
| 21 | Offered /Promised Gift not Provided | 13 | 10 | 3 |
| 22 | Exact amount not mentioned on bill | 10 | 7 | 3 |
| 23 | Wrong Vehicle delivery to Consumer | 7 | 7 | 0 |
| 24 | Vehicle booked is sold to someone else | 6 | 5 | 1 |
| 25 | Charging More Than MRP for spare parts | 5 | 3 | 2 |
| 26 | Sector enquiry? | 4 | 4 | 0 |
| 27 | Dealer forcing to buy extra accessories | 3 | 3 | 0 |
| 28 | Non delivery of Spare Parts | 3 | 2 | 1 |
| 29 | Dark pattern | 2 | 1 | 1 |
| 30 | No system for checking cost of spare fitted | 1 | 1 | 0 |
| 31 | Fake Review | 1 | 1 | 0 |
| Grand Total | 1336 | 1079 | 257 | |