Zoomcar India Private Limited (Zoomcar),Agency Services Sector Companies Grievances
Showing report from 01 Jan 2025 to 09 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in Providing Promised Services | 117 | 106 | 11 |
| 2 | Paid Amount not Refunded | 63 | 49 | 14 |
| 3 | Unprofessional behaviour /Unsatisfactory Customer Service By Dealer and Agency | 19 | 13 | 6 |
| 4 | Damage or Faulty Vehicle given | 13 | 9 | 4 |
| 5 | Overcharging/Demand of Excess amount than agreed | 13 | 12 | 1 |
| 6 | Sector Enquiry | 10 | 10 | 0 |
| 7 | Others | 5 | 2 | 3 |
| 8 | Security amount not refunded | 5 | 5 | 0 |
| 9 | Amount Debited Without Consumer Consent | 2 | 1 | 1 |
| 10 | Account block without consumer concent and vice-versa | 1 | 1 | 0 |
| 11 | Not returning the money | 1 | 1 | 0 |
| 12 | Promised service not provided | 1 | 0 | 1 |
| 13 | Online App/Website is not working | 1 | 0 | 1 |
| 14 | Unable to Unsubscribe membership/Services | 1 | 1 | 0 |
| 15 | Amount Debited Without Consumer Consent | 1 | 0 | 1 |
| 16 | Customer Support details not available on company website or public domain | 1 | 1 | 0 |
| Grand Total | 254 | 211 | 43 | |