CITY UNION BANK LTD (CITY UNION BANK LTD),Banking Sector Companies Grievances
Showing report from 01 Jan 2025 to 18 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Amount debited without user consent | 7 | 7 | 0 |
| 2 | Wrongly amount transfer to someone other account By Customer | 7 | 7 | 0 |
| 3 | Amount debited but not dispensed from ATM | 5 | 5 | 0 |
| 4 | Delay/ Denial Services | 5 | 5 | 0 |
| 5 | Charged excess/ increase in service charges | 3 | 3 | 0 |
| 6 | Fraudulent Tranaction-Sharing of Link/OTP/QR Code | 2 | 2 | 0 |
| 7 | Charging higher rate of Interest/service charges /Excess Billing | 2 | 2 | 0 |
| 8 | Money/refund/Cash back not got credited | 2 | 2 | 0 |
| 9 | KYC details are not linked/incorrect updation | 2 | 2 | 0 |
| 10 | Sector Enquiry | 2 | 1 | 1 |
| 11 | Account Block/ Hold without Informing Consumer | 2 | 2 | 0 |
| 12 | Excess EMI/ ECS Charged | 2 | 2 | 0 |
| 13 | Others | 2 | 2 | 0 |
| 14 | Excess EMI/ECS debited from account | 1 | 1 | 0 |
| 15 | Misbehavior / Misselling by bank staff/ DSA/ Agents | 1 | 1 | 0 |
| 16 | Charges debited for not maintaining minimum balance/Average monthly balance | 1 | 1 | 0 |
| Grand Total | 46 | 45 | 1 | |