IDBI Bank Ltd. (IDBI Bank),Banking Sector Companies Grievances
Showing report from 01 Jan 2025 to 06 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay/ Denial Services | 52 | 46 | 6 |
| 2 | Amount debited without user consent | 36 | 34 | 2 |
| 3 | Sector Enquiry | 16 | 16 | 0 |
| 4 | Wrongly amount transfer to someone other account By Customer | 15 | 15 | 0 |
| 5 | Account Block/ Hold without Informing Consumer | 14 | 14 | 0 |
| 6 | Delay in providing NOC/ TDS Certificate/ other docs | 10 | 7 | 3 |
| 7 | Charged excess/ increase in service charges | 8 | 8 | 0 |
| 8 | Others | 7 | 5 | 2 |
| 9 | Amount not received in bank ac refunded from third party | 6 | 6 | 0 |
| 10 | Delay in processing/ sanction/ disbursement of loan | 5 | 5 | 0 |
| 11 | Delay in issuance / Delivery of Debit Card/ Cheque book/ Passbook/ Bank Statement/Pin No. | 5 | 5 | 0 |
| 12 | Insurance policy issued without consent | 5 | 5 | 0 |
| 13 | Excess amount charged during foreclosure /Completion/Settlement of loan | 4 | 4 | 0 |
| 14 | Misbehavior / Misselling by bank staff/ DSA/ Agents | 4 | 4 | 0 |
| 15 | Charges debited for not maintaining minimum balance/Average monthly balance | 4 | 4 | 0 |
| 16 | Online Transaction failed / delayed but amount got debited from account | 4 | 4 | 0 |
| 17 | Still showing dues even after settlement/closure of loan | 4 | 4 | 0 |
| 18 | Money/refund/Cash back not got credited | 4 | 3 | 1 |
| 19 | Credit Score related Complaints | 4 | 4 | 0 |
| 20 | No reduction in rate of Interest as per RBI Notification | 3 | 3 | 0 |
| 21 | Delay in activation of inactive / inoperative account | 3 | 1 | 2 |
| 22 | Excess EMI/ECS debited from account | 3 | 3 | 0 |
| 23 | Charging higher rate of interest than on agreement | 3 | 3 | 0 |
| 24 | Excess EMI/ ECS Charged | 3 | 3 | 0 |
| 25 | Delay in activation of inactive / inoperative account | 2 | 2 | 0 |
| 26 | Fraudulent Tranaction-Purchased product on Social media platform-Facebook/WhatsApp/Instagram/Twitter | 2 | 2 | 0 |
| 27 | Delay in providing a new account/internet banking / M-banking/SMS services/ Locker Services | 2 | 2 | 0 |
| 28 | KYC details are not linked/incorrect updation | 2 | 2 | 0 |
| 29 | Amount debited but not dispensed from ATM | 2 | 2 | 0 |
| 30 | Discrepancy in amount dispensed from ATM | 2 | 2 | 0 |
| 31 | Delay in providing/ Transferring maturity amount | 2 | 2 | 0 |
| 32 | Delay in settlement of deceased account - Saving/ FD | 1 | 1 | 0 |
| 33 | Fraudulent Tranaction-Money invested through Website/APPs | 1 | 1 | 0 |
| 34 | Delay/Denial in providing subsidy for Priority loan | 1 | 1 | 0 |
| 35 | Charges debited for not maintaining minimum balance/Average monthly balance | 1 | 1 | 0 |
| 36 | Delay in clearance of Cheque/ DD | 1 | 1 | 0 |
| 37 | Deposit not renewed / Auto renewed without instructions | 1 | 1 | 0 |
| 38 | ATM Machine not working/ No Money in ATM | 1 | 1 | 0 |
| 39 | Complaints related to rewards / loyalty points/cash-back | 1 | 1 | 0 |
| 40 | Bill paid, still showing pending / Bill not generated | 1 | 1 | 0 |
| Grand Total | 245 | 229 | 16 | |