Reliance Jio Infocomm LTD (Jio Money),Banking Sector Companies Grievances
Showing report from 01 Jan 2025 to 03 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Account Block/ Hold without Informing Consumer | 54 | 38 | 16 |
| 2 | Delay/ Denial Services | 26 | 18 | 8 |
| 3 | Amount debited without user consent | 19 | 11 | 8 |
| 4 | Wrongly amount transfer to someone other account By Customer | 8 | 4 | 4 |
| 5 | Others | 6 | 4 | 2 |
| 6 | Online Transaction failed / delayed but amount got debited from account | 5 | 5 | 0 |
| 7 | Amount not received in bank ac refunded from third party | 5 | 3 | 2 |
| 8 | Delay in settlement of deceased account - Saving/ FD | 4 | 3 | 1 |
| 9 | Sector Enquiry | 2 | 2 | 0 |
| 10 | Fraudulent Tranaction-Money invested through Website/APPs | 2 | 2 | 0 |
| 11 | Delay in clearance of Cheque/ DD | 2 | 1 | 1 |
| 12 | Delay in providing a new account/internet banking / M-banking/SMS services/ Locker Services | 1 | 0 | 1 |
| 13 | Delay in activation of inactive / inoperative account | 1 | 1 | 0 |
| 14 | Charges debited for not maintaining minimum balance/Average monthly balance | 1 | 1 | 0 |
| 15 | Delay in issuance / Delivery of Debit Card/ Cheque book/ Passbook/ Bank Statement/Pin No. | 1 | 1 | 0 |
| 16 | KYC details are not linked/incorrect updation | 1 | 1 | 0 |
| Grand Total | 138 | 95 | 43 | |