INDIAN BANK (Indian Bank),Banking Sector Companies Grievances
Showing report from 01 Jan 2025 to 24 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Wrongly amount transfer to someone other account By Customer | 197 | 185 | 12 |
| 2 | Amount debited without user consent | 124 | 119 | 5 |
| 3 | Delay/ Denial Services | 122 | 111 | 11 |
| 4 | Account Block/ Hold without Informing Consumer | 74 | 66 | 8 |
| 5 | Sector Enquiry | 69 | 69 | 0 |
| 6 | Amount not received in bank ac refunded from third party | 45 | 43 | 2 |
| 7 | Charges debited for not maintaining minimum balance/Average monthly balance | 35 | 34 | 1 |
| 8 | Online Transaction failed / delayed but amount got debited from account | 35 | 31 | 4 |
| 9 | Fraudulent Tranaction-Money invested through Website/APPs | 31 | 30 | 1 |
| 10 | Amount debited but not dispensed from ATM | 31 | 27 | 4 |
| 11 | Misbehavior / Misselling by bank staff/ DSA/ Agents | 20 | 19 | 1 |
| 12 | Delay in issuance / Delivery of Debit Card/ Cheque book/ Passbook/ Bank Statement/Pin No. | 19 | 19 | 0 |
| 13 | Others | 18 | 13 | 5 |
| 14 | Insurance policy issued without consent | 17 | 16 | 1 |
| 15 | Charged excess/ increase in service charges | 17 | 17 | 0 |
| 16 | Delay in activation of inactive / inoperative account | 15 | 15 | 0 |
| 17 | Delay in processing/ sanction/ disbursement of loan | 14 | 14 | 0 |
| 18 | Money/refund/Cash back not got credited | 13 | 12 | 1 |
| 19 | Delay in providing NOC/ TDS Certificate/ other docs | 12 | 11 | 1 |
| 20 | Fraudulent Tranaction-Sharing of Link/OTP/QR Code | 11 | 11 | 0 |
| 21 | KYC details are not linked/incorrect updation | 10 | 9 | 1 |
| 22 | Bill paid, still showing pending / Bill not generated | 8 | 8 | 0 |
| 23 | Promotional/Spam and Recovery call received from Bank | 7 | 7 | 0 |
| 24 | Delay in providing/ Transferring maturity amount | 6 | 6 | 0 |
| 25 | ATM Machine not working/ No Money in ATM | 6 | 5 | 1 |
| 26 | Delay in settlement of deceased account - Saving/ FD | 6 | 6 | 0 |
| 27 | Credit Score related Complaints | 5 | 5 | 0 |
| 28 | Delay in clearance of Cheque/ DD | 5 | 5 | 0 |
| 29 | Excess EMI/ ECS Charged | 5 | 4 | 1 |
| 30 | Fraudulent Tranaction-Purchased product on Social media platform-Facebook/WhatsApp/Instagram/Twitter | 5 | 3 | 2 |
| 31 | Charging higher rate of interest than on agreement | 5 | 4 | 1 |
| 32 | Deposit not renewed / Auto renewed without instructions | 4 | 4 | 0 |
| 33 | Delay in providing a new account/internet banking / M-banking/SMS services/ Locker Services | 4 | 4 | 0 |
| 34 | Discrepancy in amount dispensed from ATM | 4 | 4 | 0 |
| 35 | Charging higher rate of Interest/service charges /Excess Billing | 3 | 3 | 0 |
| 36 | Excess EMI/ECS debited from account | 3 | 3 | 0 |
| 37 | Charges debited for not maintaining minimum balance/Average monthly balance | 3 | 3 | 0 |
| 38 | Delay/Denial in providing subsidy for Priority loan | 3 | 3 | 0 |
| 39 | TDS Deducted despite submitting Form No. 15G/ 15H | 2 | 2 | 0 |
| 40 | Excess amount charged during foreclosure /Completion/Settlement of loan | 2 | 2 | 0 |
| 41 | Complaints related to rewards / loyalty points/cash-back | 2 | 2 | 0 |
| 42 | Bank not giving compensation for the delay in resolving ATM complaint | 2 | 1 | 1 |
| 43 | Fraudulent Tranaction-Selling product via E-Commerce Platform like OLX or Quikr etc | 2 | 2 | 0 |
| 44 | Loan Denied | 1 | 1 | 0 |
| 45 | Counterfeit/ damaged/ fake notes dispensed from ATM | 1 | 1 | 0 |
| 46 | Fraudulent Tranaction-Money invested through Website/APPs | 1 | 1 | 0 |
| 47 | Late Payment Charges reversed but tax amount not reversed | 1 | 1 | 0 |
| 48 | Credit Score related Complaints | 1 | 1 | 0 |
| 49 | Money/refund/Cash back not got credited | 1 | 1 | 0 |
| 50 | MDR/convenience charges taken while using card | 1 | 1 | 0 |
| Grand Total | 1028 | 964 | 64 | |