Union Bank of India (Andhra Bank (Union Bank of India)),Banking Sector Companies Grievances
Showing report from 01 Jan 2025 to 07 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Amount debited without user consent | 29 | 29 | 0 |
| 2 | Wrongly amount transfer to someone other account By Customer | 17 | 17 | 0 |
| 3 | Delay/ Denial Services | 13 | 13 | 0 |
| 4 | Account Block/ Hold without Informing Consumer | 11 | 11 | 0 |
| 5 | Complaints related to rewards / loyalty points/cash-back | 10 | 10 | 0 |
| 6 | Sector Enquiry | 8 | 8 | 0 |
| 7 | Online Transaction failed / delayed but amount got debited from account | 7 | 7 | 0 |
| 8 | Others | 5 | 5 | 0 |
| 9 | Excess EMI/ ECS Charged | 5 | 5 | 0 |
| 10 | Promotional/Spam and Recovery call received from Bank | 4 | 4 | 0 |
| 11 | Charged excess/ increase in service charges | 4 | 4 | 0 |
| 12 | Money/refund/Cash back not got credited | 3 | 3 | 0 |
| 13 | Amount not received in bank ac refunded from third party | 3 | 3 | 0 |
| 14 | Amount debited but not dispensed from ATM | 3 | 3 | 0 |
| 15 | Delay in clearance of Cheque/ DD | 2 | 2 | 0 |
| 16 | Fraudulent Tranaction-Purchased product on Social media platform-Facebook/WhatsApp/Instagram/Twitter | 2 | 2 | 0 |
| 17 | Delay in processing/ sanction/ disbursement of loan | 2 | 2 | 0 |
| 18 | Insurance policy issued without consent | 2 | 2 | 0 |
| 19 | Delay in providing a new account/internet banking / M-banking/SMS services/ Locker Services | 2 | 2 | 0 |
| 20 | Delay in activation of inactive / inoperative account | 2 | 2 | 0 |
| 21 | Amount not received in bank ac refunded from third party | 2 | 2 | 0 |
| 22 | Misbehavior / Misselling by bank staff/ DSA/ Agents | 2 | 2 | 0 |
| 23 | Excess EMI/ECS debited from account | 2 | 2 | 0 |
| 24 | Credit Score related Complaints | 2 | 2 | 0 |
| 25 | Bank not giving compensation for the delay in resolving ATM complaint | 1 | 1 | 0 |
| 26 | Excess amount charged during foreclosure /Completion/Settlement of loan | 1 | 1 | 0 |
| 27 | Charges debited for not maintaining minimum balance/Average monthly balance | 1 | 1 | 0 |
| 28 | Delay in providing NOC/ TDS Certificate/ other docs | 1 | 1 | 0 |
| 29 | Merchant Convenience charges taken while swaping card | 1 | 1 | 0 |
| 30 | Fraudulent Tranaction-Purchased product on Social media platform-Facebook/WhatsApp/Instagram/Twitter | 1 | 1 | 0 |
| 31 | Counterfeit/ damaged/ fake notes dispensed from ATM | 1 | 1 | 0 |
| 32 | ATM Machine not working/ No Money in ATM | 1 | 1 | 0 |
| 33 | Money/refund/Cash back not got credited | 1 | 1 | 0 |
| 34 | Fraudulent Tranaction-Selling product via E-Commerce Platform like OLX or Quikr etc | 1 | 1 | 0 |
| 35 | Excess EMI/ECS debited from account | 1 | 1 | 0 |
| 36 | Delay in providing/ Transferring maturity amount | 1 | 1 | 0 |
| 37 | Charges debited for not maintaining minimum balance/Average monthly balance | 1 | 1 | 0 |
| 38 | Delay in settlement of deceased account - Saving/ FD | 1 | 1 | 0 |
| Grand Total | 156 | 156 | 0 | |