UCO Bank (UCO Bank),Banking Sector Companies Grievances
Showing report from 01 Jan 2025 to 14 Oct 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Amount debited without user consent | 61 | 56 | 5 |
| 2 | Delay/ Denial Services | 61 | 50 | 11 |
| 3 | Account Block/ Hold without Informing Consumer | 50 | 39 | 11 |
| 4 | Wrongly amount transfer to someone other account By Customer | 31 | 29 | 2 |
| 5 | Amount debited but not dispensed from ATM | 21 | 18 | 3 |
| 6 | Sector Enquiry | 21 | 21 | 0 |
| 7 | Online Transaction failed / delayed but amount got debited from account | 14 | 11 | 3 |
| 8 | Amount not received in bank ac refunded from third party | 10 | 8 | 2 |
| 9 | Credit Score related Complaints | 9 | 6 | 3 |
| 10 | TDS Deducted despite submitting Form No. 15G/ 15H | 8 | 7 | 1 |
| 11 | Others | 7 | 4 | 3 |
| 12 | Charges debited for not maintaining minimum balance/Average monthly balance | 6 | 6 | 0 |
| 13 | Delay in processing/ sanction/ disbursement of loan | 6 | 4 | 2 |
| 14 | KYC details are not linked/incorrect updation | 6 | 6 | 0 |
| 15 | Delay in providing NOC/ TDS Certificate/ other docs | 6 | 6 | 0 |
| 16 | Charged excess/ increase in service charges | 6 | 6 | 0 |
| 17 | Misbehavior / Misselling by bank staff/ DSA/ Agents | 5 | 5 | 0 |
| 18 | Delay in activation of inactive / inoperative account | 4 | 4 | 0 |
| 19 | Fraudulent Tranaction-Purchased product on Social media platform-Facebook/WhatsApp/Instagram/Twitter | 4 | 3 | 1 |
| 20 | Still showing dues even after settlement/closure of loan | 4 | 3 | 1 |
| 21 | Delay in clearance of Cheque/ DD | 3 | 2 | 1 |
| 22 | Charging higher rate of interest than on agreement | 3 | 3 | 0 |
| 23 | Fraudulent Tranaction-Money invested through Website/APPs | 3 | 3 | 0 |
| 24 | Delay in settlement of deceased account - Saving/ FD | 3 | 2 | 1 |
| 25 | Insurance policy issued without consent | 3 | 3 | 0 |
| 26 | Discrepancy in amount dispensed from ATM | 2 | 1 | 1 |
| 27 | Fraudulent Tranaction-Sharing of Link/OTP/QR Code | 2 | 1 | 1 |
| 28 | Delay in issuance / Delivery of Debit Card/ Cheque book/ Passbook/ Bank Statement/Pin No. | 2 | 2 | 0 |
| 29 | Delay/Denial in providing subsidy for Priority loan | 2 | 2 | 0 |
| 30 | Excess EMI/ECS debited from account | 2 | 1 | 1 |
| 31 | Credit Score related Complaints | 1 | 1 | 0 |
| 32 | Delay in providing a new account/internet banking / M-banking/SMS services/ Locker Services | 1 | 1 | 0 |
| 33 | Charging higher rate of Interest/service charges /Excess Billing | 1 | 1 | 0 |
| 34 | Fraudulent Tranaction-Money invested through Website/APPs | 1 | 1 | 0 |
| 35 | Excess amount charged during foreclosure /Completion/Settlement of loan | 1 | 1 | 0 |
| 36 | Amount not received in bank ac refunded from third party | 1 | 1 | 0 |
| 37 | Counterfeit/ damaged/ fake notes dispensed from ATM | 1 | 1 | 0 |
| 38 | Complaints related to rewards / loyalty points/cash-back | 1 | 1 | 0 |
| 39 | Fraudulent Tranaction-Call received on the name of Company | 1 | 0 | 1 |
| 40 | Money/refund/Cash back not got credited | 1 | 1 | 0 |
| 41 | Wallet has been debited twice for the same transaction/service or product | 1 | 1 | 0 |
| 42 | Delay in providing/ Transferring maturity amount | 1 | 1 | 0 |
| 43 | Excess EMI/ ECS Charged | 1 | 0 | 1 |
| Grand Total | 378 | 323 | 55 | |