Punjab and Sind Bank (Punjab and Sind Bank),Banking Sector Companies Grievances
Showing report from 01 Jan 2025 to 08 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Online Transaction failed / delayed but amount got debited from account | 57 | 57 | 0 |
| 2 | Delay/ Denial Services | 25 | 20 | 5 |
| 3 | Amount debited without user consent | 16 | 16 | 0 |
| 4 | Sector Enquiry | 16 | 15 | 1 |
| 5 | Account Block/ Hold without Informing Consumer | 7 | 5 | 2 |
| 6 | Insurance policy issued without consent | 6 | 5 | 1 |
| 7 | Charged excess/ increase in service charges | 5 | 4 | 1 |
| 8 | Wrongly amount transfer to someone other account By Customer | 5 | 5 | 0 |
| 9 | Amount debited but not dispensed from ATM | 5 | 5 | 0 |
| 10 | Amount not received in bank ac refunded from third party | 4 | 4 | 0 |
| 11 | Misbehavior / Misselling by bank staff/ DSA/ Agents | 4 | 2 | 2 |
| 12 | Delay in issuance / Delivery of Debit Card/ Cheque book/ Passbook/ Bank Statement/Pin No. | 3 | 3 | 0 |
| 13 | Charges debited for not maintaining minimum balance/Average monthly balance | 3 | 2 | 1 |
| 14 | Bill paid, still showing pending / Bill not generated | 3 | 3 | 0 |
| 15 | Delay/Denial in providing subsidy for Priority loan | 2 | 2 | 0 |
| 16 | Bank not giving compensation for the delay in resolving ATM complaint | 2 | 2 | 0 |
| 17 | Excess EMI/ ECS Charged | 2 | 2 | 0 |
| 18 | Delay in clearance of Cheque/ DD | 2 | 2 | 0 |
| 19 | TDS Deducted despite submitting Form No. 15G/ 15H | 1 | 1 | 0 |
| 20 | Delay in activation of inactive / inoperative account | 1 | 1 | 0 |
| 21 | Fraudulent Tranaction-Money invested through Website/APPs | 1 | 1 | 0 |
| 22 | Charging higher rate of interest than on agreement | 1 | 1 | 0 |
| 23 | Delay in settlement of deceased account - Saving/ FD | 1 | 0 | 1 |
| 24 | Still showing dues even after settlement/closure of loan | 1 | 1 | 0 |
| 25 | Delay in providing NOC/ TDS Certificate/ other docs | 1 | 1 | 0 |
| 26 | Deposit not renewed / Auto renewed without instructions | 1 | 1 | 0 |
| 27 | Charging higher rate of Interest/service charges /Excess Billing | 1 | 1 | 0 |
| 28 | Delay in providing/ Transferring maturity amount | 1 | 1 | 0 |
| 29 | Delay in providing a new account/internet banking / M-banking/SMS services/ Locker Services | 1 | 1 | 0 |
| 30 | KYC details are not linked/incorrect updation | 1 | 1 | 0 |
| 31 | Money/refund/Cash back not got credited | 1 | 1 | 0 |
| 32 | Fraudulent Tranaction-Call received on the name of Company | 1 | 1 | 0 |
| Grand Total | 181 | 167 | 14 | |