Union Bank of India (Union Bank of India),Banking Sector Companies Grievances
Showing report from 01 Jan 2025 to 31 Aug 2025.
# | Nature of Grievance | Total Grievances Received | Disposed | Pending |
---|---|---|---|---|
1 | Delay/ Denial Services | 211 | 198 | 13 |
2 | Amount debited without user consent | 203 | 174 | 29 |
3 | Wrongly amount transfer to someone other account By Customer | 113 | 98 | 15 |
4 | Account Block/ Hold without Informing Consumer | 98 | 84 | 14 |
5 | Sector Enquiry | 82 | 82 | 0 |
6 | Amount debited but not dispensed from ATM | 55 | 50 | 5 |
7 | Charges debited for not maintaining minimum balance/Average monthly balance | 51 | 51 | 0 |
8 | Amount not received in bank ac refunded from third party | 47 | 46 | 1 |
9 | Online Transaction failed / delayed but amount got debited from account | 43 | 36 | 7 |
10 | Others | 34 | 26 | 8 |
11 | Charged excess/ increase in service charges | 27 | 23 | 4 |
12 | Misbehavior / Misselling by bank staff/ DSA/ Agents | 22 | 19 | 3 |
13 | KYC details are not linked/incorrect updation | 19 | 17 | 2 |
14 | Delay in activation of inactive / inoperative account | 19 | 19 | 0 |
15 | Delay in issuance / Delivery of Debit Card/ Cheque book/ Passbook/ Bank Statement/Pin No. | 15 | 13 | 2 |
16 | Insurance policy issued without consent | 12 | 11 | 1 |
17 | Money/refund/Cash back not got credited | 10 | 8 | 2 |
18 | Excess EMI/ ECS Charged | 9 | 7 | 2 |
19 | Delay in settlement of deceased account - Saving/ FD | 8 | 7 | 1 |
20 | Fraudulent Tranaction-Sharing of Link/OTP/QR Code | 8 | 6 | 2 |
21 | Complaints related to rewards / loyalty points/cash-back | 8 | 7 | 1 |
22 | Delay in providing/ Transferring maturity amount | 7 | 7 | 0 |
23 | Credit Score related Complaints | 7 | 6 | 1 |
24 | Charging higher rate of interest than on agreement | 6 | 6 | 0 |
25 | Delay in providing NOC/ TDS Certificate/ other docs | 6 | 5 | 1 |
26 | Delay in processing/ sanction/ disbursement of loan | 5 | 5 | 0 |
27 | Loan Denied | 5 | 2 | 3 |
28 | Promotional/Spam and Recovery call received from Bank | 5 | 5 | 0 |
29 | Still showing dues even after settlement/closure of loan | 5 | 5 | 0 |
30 | Delay/Denial in providing subsidy for Priority loan | 5 | 3 | 2 |
31 | Fraudulent Tranaction-Purchased product on Social media platform-Facebook/WhatsApp/Instagram/Twitter | 4 | 3 | 1 |
32 | Discrepancy in amount dispensed from ATM | 4 | 4 | 0 |
33 | Delay in clearance of Cheque/ DD | 4 | 4 | 0 |
34 | Bank not giving compensation for the delay in resolving ATM complaint | 4 | 4 | 0 |
35 | Delay in providing a new account/internet banking / M-banking/SMS services/ Locker Services | 3 | 3 | 0 |
36 | Excess EMI/ECS debited from account | 3 | 3 | 0 |
37 | Fraudulent Tranaction-Call recived for Winning Prize/Lottery/Money Increased | 3 | 3 | 0 |
38 | ATM Machine not working/ No Money in ATM | 3 | 3 | 0 |
39 | Fraudulent Tranaction-Call received on the name of Company | 3 | 3 | 0 |
40 | Fraudulent Tranaction-Money invested through Website/APPs | 2 | 2 | 0 |
41 | Charging higher rate of Interest/service charges /Excess Billing | 2 | 2 | 0 |
42 | Excess amount charged during foreclosure /Completion/Settlement of loan | 2 | 2 | 0 |
43 | Charges debited for not maintaining minimum balance/Average monthly balance | 1 | 1 | 0 |
44 | Deposit not renewed / Auto renewed without instructions | 1 | 1 | 0 |
45 | Wallet has been blocked by the respective company | 1 | 1 | 0 |
46 | Unable to set Additional Factor Authentication for Card | 1 | 1 | 0 |
47 | Fraudulent Tranaction-Selling product via E-Commerce Platform like OLX or Quikr etc | 1 | 1 | 0 |
Grand Total | 1187 | 1067 | 120 |