Union Bank of India (Union Bank of India),Banking Sector Companies Grievances

Showing report from 01 Jan 2025 to 31 Aug 2025.

# Nature of Grievance Total Grievances Received Disposed Pending
1 Delay/ Denial Services 211 198 13
2 Amount debited without user consent 203 174 29
3 Wrongly amount transfer to someone other account By Customer 113 98 15
4 Account Block/ Hold without Informing Consumer 98 84 14
5 Sector Enquiry 82 82 0
6 Amount debited but not dispensed from ATM 55 50 5
7 Charges debited for not maintaining minimum balance/Average monthly balance 51 51 0
8 Amount not received in bank ac refunded from third party 47 46 1
9 Online Transaction failed / delayed but amount got debited from account 43 36 7
10 Others 34 26 8
11 Charged excess/ increase in service charges 27 23 4
12 Misbehavior / Misselling by bank staff/ DSA/ Agents 22 19 3
13 KYC details are not linked/incorrect updation 19 17 2
14 Delay in activation of inactive / inoperative account 19 19 0
15 Delay in issuance / Delivery of Debit Card/ Cheque book/ Passbook/ Bank Statement/Pin No. 15 13 2
16 Insurance policy issued without consent 12 11 1
17 Money/refund/Cash back not got credited 10 8 2
18 Excess EMI/ ECS Charged 9 7 2
19 Delay in settlement of deceased account - Saving/ FD 8 7 1
20 Fraudulent Tranaction-Sharing of Link/OTP/QR Code 8 6 2
21 Complaints related to rewards / loyalty points/cash-back 8 7 1
22 Delay in providing/ Transferring maturity amount 7 7 0
23 Credit Score related Complaints 7 6 1
24 Charging higher rate of interest than on agreement 6 6 0
25 Delay in providing NOC/ TDS Certificate/ other docs 6 5 1
26 Delay in processing/ sanction/ disbursement of loan 5 5 0
27 Loan Denied 5 2 3
28 Promotional/Spam and Recovery call received from Bank 5 5 0
29 Still showing dues even after settlement/closure of loan 5 5 0
30 Delay/Denial in providing subsidy for Priority loan 5 3 2
31 Fraudulent Tranaction-Purchased product on Social media platform-Facebook/WhatsApp/Instagram/Twitter 4 3 1
32 Discrepancy in amount dispensed from ATM 4 4 0
33 Delay in clearance of Cheque/ DD 4 4 0
34 Bank not giving compensation for the delay in resolving ATM complaint 4 4 0
35 Delay in providing a new account/internet banking / M-banking/SMS services/ Locker Services 3 3 0
36 Excess EMI/ECS debited from account 3 3 0
37 Fraudulent Tranaction-Call recived for Winning Prize/Lottery/Money Increased 3 3 0
38 ATM Machine not working/ No Money in ATM 3 3 0
39 Fraudulent Tranaction-Call received on the name of Company 3 3 0
40 Fraudulent Tranaction-Money invested through Website/APPs 2 2 0
41 Charging higher rate of Interest/service charges /Excess Billing 2 2 0
42 Excess amount charged during foreclosure /Completion/Settlement of loan 2 2 0
43 Charges debited for not maintaining minimum balance/Average monthly balance 1 1 0
44 Deposit not renewed / Auto renewed without instructions 1 1 0
45 Wallet has been blocked by the respective company 1 1 0
46 Unable to set Additional Factor Authentication for Card 1 1 0
47 Fraudulent Tranaction-Selling product via E-Commerce Platform like OLX or Quikr etc 1 1 0
Grand Total 1187 1067 120