Jammu & Kashmir Bank Limited (J&K Bank),Banking Sector Companies Grievances
Showing report from 01 Jan 2025 to 18 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay/ Denial Services | 19 | 16 | 3 |
| 2 | Online Transaction failed / delayed but amount got debited from account | 10 | 9 | 1 |
| 3 | Amount debited without user consent | 10 | 10 | 0 |
| 4 | Account Block/ Hold without Informing Consumer | 6 | 5 | 1 |
| 5 | Loan Denied | 5 | 2 | 3 |
| 6 | Excess EMI/ ECS Charged | 4 | 4 | 0 |
| 7 | Amount not received in bank ac refunded from third party | 4 | 4 | 0 |
| 8 | Sector Enquiry | 3 | 3 | 0 |
| 9 | Misbehavior / Misselling by bank staff/ DSA/ Agents | 3 | 1 | 2 |
| 10 | Money/refund/Cash back not got credited | 3 | 3 | 0 |
| 11 | Excess EMI/ECS debited from account | 3 | 3 | 0 |
| 12 | Others | 2 | 1 | 1 |
| 13 | Insurance policy issued without consent | 2 | 2 | 0 |
| 14 | Credit Score related Complaints | 2 | 0 | 2 |
| 15 | Charges debited for not maintaining minimum balance/Average monthly balance | 1 | 1 | 0 |
| 16 | Wrongly amount transfer to someone other account By Customer | 1 | 1 | 0 |
| 17 | Delay in issuance / Delivery of Debit Card/ Cheque book/ Passbook/ Bank Statement/Pin No. | 1 | 1 | 0 |
| 18 | Charges debited for not maintaining minimum balance/Average monthly balance | 1 | 1 | 0 |
| 19 | Promotional/Spam and Recovery call received from Bank | 1 | 0 | 1 |
| 20 | Delay in processing/ sanction/ disbursement of loan | 1 | 1 | 0 |
| 21 | KYC details are not linked/incorrect updation | 1 | 1 | 0 |
| Grand Total | 83 | 69 | 14 | |