Decathlon Sports India Private Limited (Decathlon Sports India Private Limited),Retail Outlets Sector Companies Grievances
Showing report from 01 Jan 2025 to 12 Oct 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Replacement / Refund not provided - As per policy | 10 | 10 | 0 |
| 2 | Charged For Carry Bag | 9 | 9 | 0 |
| 3 | Paid Amount Not Refunded | 8 | 8 | 0 |
| 4 | Delay in providing services | 7 | 6 | 1 |
| 5 | Delivery of Defective / Damaged Product | 6 | 6 | 0 |
| 6 | Non-Delivery of Product | 6 | 6 | 0 |
| 7 | Delivery of Wrong Product | 4 | 3 | 1 |
| 8 | Others | 3 | 1 | 2 |
| 9 | Unprofessional behaviour /Unsatisfactory Customer Service | 3 | 3 | 0 |
| 10 | Mis selling by Agents, or not described Properly | 1 | 1 | 0 |
| 11 | Bill/Invoice Copy not Provided | 1 | 1 | 0 |
| 12 | Product / Product Accessories Missing | 1 | 1 | 0 |
| 13 | Delay in Delivery of Product | 1 | 1 | 0 |
| 14 | Mis selling by Agents, or not described Properly | 1 | 1 | 0 |
| 15 | Transaction process but amount not credited to beneficiary/Double Payment | 1 | 1 | 0 |
| 16 | Promised Cashback/offer/gift Not provided | 1 | 1 | 0 |
| Grand Total | 63 | 59 | 4 | |