BUNDL Technologies Private Limited (Swiggy),Food Sector Companies Grievances
Showing report from 01 Jan 2025 to 14 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Damage / Wrong / Incomplete Product Delivered | 5183 | 4715 | 468 |
| 2 | Product not Delivered/ Delay in Delivery | 3397 | 3148 | 249 |
| 3 | Paid Amount Not Refunded | 3025 | 2790 | 235 |
| 4 | Deficiency in Services | 2049 | 1903 | 146 |
| 5 | Bad in Quality /taste/Hygiene Insufficient | 1735 | 1594 | 141 |
| 6 | Charging More Than MRP/ Extra amount Charge | 598 | 564 | 34 |
| 7 | Non Veg food delivered instead of veg and vice - versa | 480 | 448 | 32 |
| 8 | Promised Cashback /Gift card related issue | 457 | 413 | 44 |
| 9 | Sale After best before/use by date | 449 | 408 | 41 |
| 10 | Foreign Matter/dust/insects/fungus/bad smell | 400 | 367 | 33 |
| 11 | Account blocked/service barred without inform and vice versa | 212 | 201 | 11 |
| 12 | Service Charges | 206 | 189 | 17 |
| 13 | Sector Enquiry | 189 | 189 | 0 |
| 14 | Fraudulent Issue - Selling Fake /duplicate /counterfeit Products | 180 | 163 | 17 |
| 15 | Incomplete /Incorrect Packing declarations/ FSSAI license Not printed | 172 | 155 | 17 |
| 16 | Damage / Wrong / Incomplete Product Delivered? | 139 | 139 | 0 |
| 17 | Adulteration | 134 | 131 | 3 |
| 18 | Health Problem -Vomiting ,headache | 127 | 121 | 6 |
| 19 | Paid Amount Not Refunded? | 70 | 70 | 0 |
| 20 | Bad in Quality /taste/Hygiene Insufficient? | 65 | 65 | 0 |
| 21 | Dark patterns | 46 | 32 | 14 |
| 22 | Damage / Wrong / Incomplete Product Delivered | 43 | 43 | 0 |
| 23 | Brown /Green/ Red mark Not present | 34 | 33 | 1 |
| 24 | Paid Amount Not Refunded | 22 | 22 | 0 |
| 25 | Sector Enquiry? | 20 | 20 | 0 |
| 26 | Damage / Wrong / Incomplete Product Delivered?? | 17 | 17 | 0 |
| 27 | Bad in Quality /taste/Hygiene Insufficient | 17 | 17 | 0 |
| 28 | Fake Review | 10 | 7 | 3 |
| 29 | Paid Amount Not Refunded?? | 7 | 7 | 0 |
| 30 | Bad in Quality /taste/Hygiene Insufficient?? | 6 | 6 | 0 |
| 31 | Incomplete /Incorrect Packing declarations/ FSSAI license Not printed? | 5 | 5 | 0 |
| 32 | null | 3 | 3 | 0 |
| 33 | Incomplete /Incorrect Packing declarations/ FSSAI license Not printed | 3 | 3 | 0 |
| 34 | Health Problem -Vomiting ,headache | 2 | 2 | 0 |
| 35 | Country of origin of Product | 2 | 2 | 0 |
| 36 | Health Problem -Vomiting ,headache? | 2 | 2 | 0 |
| 37 | Sector Enquiry?? | 1 | 1 | 0 |
| 38 | Unsatisfactory redressal | 1 | 1 | 0 |
| Grand Total | 19508 | 17996 | 1512 | |