Reliance Retail Limited (Netmeds.com),Food Sector Companies Grievances
Showing report from 01 Jan 2025 to 14 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Product not Delivered/ Delay in Delivery | 155 | 137 | 18 |
| 2 | Damage / Wrong / Incomplete Product Delivered | 135 | 127 | 8 |
| 3 | Sale After best before/use by date | 97 | 91 | 6 |
| 4 | Bad in Quality /taste/Hygiene Insufficient | 85 | 81 | 4 |
| 5 | Paid Amount Not Refunded | 78 | 73 | 5 |
| 6 | Charging More Than MRP/ Extra amount Charge | 51 | 48 | 3 |
| 7 | Deficiency in Services | 38 | 32 | 6 |
| 8 | Foreign Matter/dust/insects/fungus/bad smell | 27 | 26 | 1 |
| 9 | Promised Cashback /Gift card related issue | 15 | 12 | 3 |
| 10 | Damage / Wrong / Incomplete Product Delivered? | 10 | 10 | 0 |
| 11 | Fraudulent Issue - Selling Fake /duplicate /counterfeit Products | 10 | 10 | 0 |
| 12 | Incomplete /Incorrect Packing declarations/ FSSAI license Not printed | 8 | 7 | 1 |
| 13 | Account blocked/service barred without inform and vice versa | 7 | 6 | 1 |
| 14 | Adulteration | 7 | 7 | 0 |
| 15 | Health Problem -Vomiting ,headache | 7 | 5 | 2 |
| 16 | Sector Enquiry | 5 | 5 | 0 |
| 17 | Bad in Quality /taste/Hygiene Insufficient? | 3 | 3 | 0 |
| 18 | Paid Amount Not Refunded? | 2 | 2 | 0 |
| 19 | Non Veg food delivered instead of veg and vice - versa | 2 | 2 | 0 |
| 20 | Incomplete /Incorrect Packing declarations/ FSSAI license Not printed? | 2 | 2 | 0 |
| 21 | Dark patterns | 1 | 1 | 0 |
| 22 | Health Problem -Vomiting ,headache? | 1 | 1 | 0 |
| 23 | Fake Review | 1 | 1 | 0 |
| 24 | Country of origin of Product | 1 | 1 | 0 |
| Grand Total | 748 | 690 | 58 | |