Yum Restaurants India Private Limited (KFC & Pizzahut),Food Sector Companies Grievances
Showing report from 01 Jan 2025 to 14 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Product not Delivered/ Delay in Delivery | 398 | 349 | 49 |
| 2 | Paid Amount Not Refunded | 366 | 327 | 39 |
| 3 | Deficiency in Services | 94 | 74 | 20 |
| 4 | Bad in Quality /taste/Hygiene Insufficient | 85 | 73 | 12 |
| 5 | Damage / Wrong / Incomplete Product Delivered | 82 | 76 | 6 |
| 6 | Charging More Than MRP/ Extra amount Charge | 35 | 28 | 7 |
| 7 | Paid Amount Not Refunded? | 20 | 20 | 0 |
| 8 | Non Veg food delivered instead of veg and vice - versa | 20 | 16 | 4 |
| 9 | Foreign Matter/dust/insects/fungus/bad smell | 16 | 16 | 0 |
| 10 | Health Problem -Vomiting ,headache | 15 | 12 | 3 |
| 11 | Sector Enquiry | 14 | 14 | 0 |
| 12 | Account blocked/service barred without inform and vice versa | 6 | 6 | 0 |
| 13 | Paid Amount Not Refunded | 5 | 5 | 0 |
| 14 | Promised Cashback /Gift card related issue | 5 | 4 | 1 |
| 15 | Incomplete /Incorrect Packing declarations/ FSSAI license Not printed | 4 | 4 | 0 |
| 16 | Fraudulent Issue - Selling Fake /duplicate /counterfeit Products | 4 | 2 | 2 |
| 17 | Damage / Wrong / Incomplete Product Delivered? | 3 | 3 | 0 |
| 18 | Adulteration | 3 | 2 | 1 |
| 19 | Paid Amount Not Refunded?? | 3 | 3 | 0 |
| 20 | Service Charges | 3 | 3 | 0 |
| 21 | Brown /Green/ Red mark Not present | 2 | 2 | 0 |
| 22 | Sale After best before/use by date | 2 | 2 | 0 |
| 23 | Dark patterns | 2 | 2 | 0 |
| 24 | Bad in Quality /taste/Hygiene Insufficient | 1 | 1 | 0 |
| 25 | Sector Enquiry | 1 | 1 | 0 |
| 26 | null | 1 | 1 | 0 |
| 27 | Damage / Wrong / Incomplete Product Delivered | 1 | 1 | 0 |
| Grand Total | 1191 | 1047 | 144 | |