Wakefit Innovations Private Limited (Wakefit),Consumer Durables Sector Companies Grievances
Showing report from 01 Jan 2025 to 12 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in Delivery of Product | 201 | 180 | 21 |
| 2 | Delay in Providing Repair services | 166 | 148 | 18 |
| 3 | Delivery of Defective / Damaged Product | 142 | 121 | 21 |
| 4 | Non Delivery of Product | 134 | 114 | 20 |
| 5 | Product Return/Cancelled but Amount not refunded | 119 | 99 | 20 |
| 6 | Unsatisfactory Customer Service | 60 | 46 | 14 |
| 7 | Delivery of Wrong Product | 47 | 39 | 8 |
| 8 | Charging for repair / Not repaired under warranty | 27 | 22 | 5 |
| 9 | Product / Product Accessories Missing | 20 | 19 | 1 |
| 10 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 9 | 8 | 1 |
| 11 | Non Delivery of Product | 8 | 8 | 0 |
| 12 | Product damaged/ lost while providing services | 6 | 6 | 0 |
| 13 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 6 | 6 | 0 |
| 14 | Others | 5 | 4 | 1 |
| 15 | Wrong information or specification mentioned on Website | 5 | 5 | 0 |
| 16 | Unsatisfactory Customer Service | 4 | 4 | 0 |
| 17 | Sector Enquiry | 4 | 4 | 0 |
| 18 | Fake Review on company Website Related product/services | 3 | 3 | 0 |
| Grand Total | 966 | 836 | 130 | |