A. O. Smith India Water Products Private Limited (A O Smith),Consumer Durables Sector Companies Grievances
Showing report from 01 Jan 2025 to 17 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in Providing Repair services | 76 | 61 | 15 |
| 2 | Charging for repair / Not repaired under warranty | 18 | 18 | 0 |
| 3 | Delivery of Defective / Damaged Product | 15 | 14 | 1 |
| 4 | Same Problem Persist After Repairing / Repeat Repair issue | 15 | 13 | 2 |
| 5 | Unsatisfactory Customer Service | 13 | 11 | 2 |
| 6 | Bill/Invoice Copy Not Provided | 3 | 3 | 0 |
| 7 | Others | 2 | 2 | 0 |
| 8 | Unsatisfactory Customer Service | 1 | 1 | 0 |
| 9 | Charging More than MRP | 1 | 1 | 0 |
| 10 | Product damaged/ lost while providing services | 1 | 1 | 0 |
| 11 | Sector Enquiry | 1 | 1 | 0 |
| Grand Total | 146 | 126 | 20 | |